Johnson & Johnson Careers

Demand & Supply Planner

Selangor, Malaysia
Inventory Planning/Control

Job Description

Requisition ID: 1805645910W

POSITION SUMMARY: The Demand & Supply Planner will be responsible for overall planning processes for Retail or Hospital business, depends on the franchise he/she is responsible for in J&J Malaysia. The position is designed to deploy the overall strategy for demand and supply management in order to support the regional Supply Chain Strategy and meet the Company’s business needs; in particular with regards to Demand Fulfillment, Customer Service and Cost. This is done via identifying drivers for demand and supply to effectively manage the forecasting process and provide input into S&OP process for sound business decisions. He/She will interface with the Sales and Marketing teams in Retail/Hospital business in Malaysia and with Regional Planning Team for the respective business.

This position is responsible for:

  • Ensure timely availability of product for J&J Malaysia to meet the customer demand.
  • Manage the business forecasts over 12/24 month horizon.  
  • Drive the S&OP process and business forecasts for the franchise he/she is responsible for and ensuring the planning processes remains integrated with business processes.
  • Own & manage overall inventory and inventory health (slow and obsolete inventory).
  • Develop processes and plans to ensure efficient introduction of new products, sku phase in/out and product discontinuation as well as Slob review and deployment.
  • Coordination of banded packs to ensure products meet specifications and are available n time for selling.
  • Ensure the business continuity by managing the supply disruptions and demand surges.
  • Analyses & initiates suitable actions based on planning key performance indicators and participates in regular reviews of policies, processes and procedures to achieve continual improvements.
  • Collaborate with respective sector supply Chain teams by providing key demand signals upstream to the sector supply chains.
  • In collaboration with  commercial  implement the customer collaboration initiatives which enhance business success/growth and reduce cost and complexity within the supply chains.
  • Keep up to date on relevant Supply Chain technology and process trends within industry.
  • Actively support corporate policy and ethics leading by example.


  • 5 to 10 years of supply chain experience in Consumer-FMCG / Medical Devices & Diagnostics / Orthopeadics or multiple functions exposure. Experience working in a highly matrixed, global organization is critical for success.Other skills required:
  • Strong interpersonal and leadership skills
  • Highly analytical and process oriented with an interest/aptitude in demand/supply management and customer service
  • Strategic thinking ability; always seeking areas for improvement to create growth, improve financial performance.
  • Enhances team’s effectiveness by taking ownership of team issues and goals, actively builds trust and rapport within the team.
  • Produces reports & actions that encapsulate pertinent issues, assists team in problem solving, makes an effective contribution to discussions on other functional processes.
  • Communicates effectively with sector based supply chain teams and with Commercial teams. Takes the emotion out of discussions by focusing on results and gets things done.
  • Strong business acumen and understanding of the end to end supply chain and customer-centric mindset
  • Results oriented and able to independently create and deliver
  • Strong computer literacy (particularly in Microsoft Excel, with competency in pivot tables and macro functionality)
  • SAP & Business Warehouse
  • APO or other forecasting software
  • English speaking required, multi language skills are preferred

Primary Location
Johnson & Johnson Sdn. Bhd. (8275)
Job Function
Inventory Planning/Control
Requisition ID