Johnson & Johnson Careers

MSL Excellence Manager

Sydney, Australia
Medical Science Liaison

Job Description

Requisition ID: 1805645751W

  • ANZ role (Located in North Ryde, Sydney)
  • Leading a team of 6-7 MSL’s
  • Innovative role
Be part of something bigger than yourself in the Johnson & Johnson Family of Companies:
Janssen is driven by dedication to product innovation, customer focus, and organisational excellence. From research to real-life solutions, Janssen has a long track record in developing and marketing treatments that make a real difference. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion, Janssen is proud to be an equal opportunity employer.
Reporting to the Associate Director, Therapeutic Area Cluster, Immunology and Neuroscience, the MSL Excellence Manager will provide leadership in Medical Customer-Facing Excellence by building a high performing MSL team and MSL Customer Excellence capability within Medical & Scientific Affairs.  In this strategic and innovative role, you will be required to develop, implement and review Medical Customer Excellence initiatives and performance metrics, as well as build and sustain a leading-edge Customer Facing Medical Affairs Capability Development Program to support the delivery of the Janssen business strategy.
Be Vital to this role:
As the MSL Excellence Manager, some of your key responsibilities will include:
  • Regularly coach & mentor all direct reports to develop effective Performance Management Partnerships at a frequency agreed between manager and line report/s
  • Conduct regular informal Personal Development Plan Review meetings with all direct reports to ascertain their development aspirations and training needs in line with Talent Management process at a frequency agreed between manager and line report/s
  • Ensure effective hiring, orientation, training, development, retention and deployment of key talent across the MSL team
  • Through active participation in Asia-Pacific MSL Council and Asia Pacific Medical Affairs Transform Initiatives, provide clear and implementable recommendations to support MSL Excellence and Medical Customer-Facing Excellence across Asia Pacific
  • As member of Asia Pacific MSL steering committee member, review the status of key initiatives, best practice sharing and define MSL and Medical Customer-Facing Excellence strategy


Be part of something bigger than yourself:


To apply for this role, you will have significant experience within the pharmaceutical industry primarily within a medical function. Strong people management experience and a proven record of success of managing a field based team is required.  An In-depth understanding of Australian and New Zealand codes of conduct is required. 
You will ideally have tertiary qualifications in science or health related profession with strong scientific or clinical background. You will also have a passion and drive to work in the exciting and dynamic area of the MSL Excellence Manager role.
Please apply online using the link below. You will receive an automated email confirming receipt of your application. Every application is reviewed by the Talent Acquisition team and candidates will receive notification of the outcome of their application in a timely manner.
The closing date for applications is Wednesday 2nd May 2018.
Agencies please note: this recruitment assignment is being managed directly by Johnson & Johnson’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Primary Location
Australia-New South Wales-Sydney
Janssen-Cilag Pty Ltd (7490)
Job Function
Medical Science Liaison
Requisition ID