Pharmacy Account Manager Eastern England - (NE, East Yorkshire, East Coast)

Position Title: Pharmacy Account Manager - Eastern England (NE,East Yorkshire, East Coast)

Reports to: National Field Sales Manager

Location of Position: FIELD BASED

Geographic Scope of Responsibility: UK

Position Summary

Major Duties & Responsibilities

Approximate Percentage of Time

Major Duties/Responsibilities

Planning for and executing activities to achieve sales and market share targets. Delivering distribution, recommendation, training and merchandising targets as set by the NFSM, which will achieve territory and company objectives.

Creating and developing annual business plans for key regional accounts within defined territories, focusing on delivering against the key initiatives from the Pharmacy 2020 strategy, such as Pharmagenius and Perfect Store. Identification and flawless execution of growth opportunities within territory and apportioning appropriate time to areas of highest potential

Targeting one day a week minimum for reviewing and updating business planning. Maintaining completing up-to-date Territory/Customer records, files, profiles, activities and promptly handling of all correspondence, and competitive feedback

Providing high quality product and category training sessions for pharmacy staff and commercial stakeholders within the target accounts objective, ensure the key staff within an account or Pharmacy are advocates for J&J brands, in particular key NPD and focus initiatives

Pre-selling and launching key NPD lines for J&J in individual territories, delivered through active training and research, and by following key brand-led guidelines to ensure flawless and timely launches of new initiatives

Using sales data (IMS) and targeting information provided by J&J to ensure sales and market share is maximised within target accounts defined through account segmentation

Other Duties & Responsibilities

Describe important duties and responsibilities, not mentioned above, that are less significant and may not critical to accomplishing the core functions of the job

• Pharmacy account managers should have or been working towards a highly developed knowledge of the pharmacy sector including NHS commissioned services and NHS health care delivery. The Pharmacy Account manager should engage and influence key stakeholders within their territories to exploit commercial opportunities in OTC and NHS channels

• Proactively identify strengths and areas for development, agree a development plan with NFSM and through job learning and coaching, adopt and improve the skill sets and knowledge required to execute this role

• Develop plans within company commercial, legal and compliance policy for implementation with target accounts   on selling, training and merchandising priorities relevant to Brands/Category activities.

• Attend key meetings, such Quarterly Sales, Company Launch and Annual Business Planning
• Actively uphold Johnson & Johnson values and leadership behaviours, whilst conducting themselves at all times with integrity in their business dealings and professional relationships.

Required Qualifications

Consider and identify qualifications potential applicants must possess in order to be considered for the position. Basic Qualifications must be clearly stated, objective and relevant to this particular position.

Required Knowledge, Skills and Abilities (Uncompromised requirements for the role):

(Include any required computer skills, certifications, licenses, languages, etc.)

• Ability to pass ABPI qualification within 2 years
• Computer literacy, including proficiency on Excel, Word and Powerpoint

Indicate whether this position requires travel.

Type of Travel Required:

People Management Experience:

Indicate whether supervisor/people management experience is required.

Required Years of People Management Experience:

Preferred Qualifications

Consider and identify qualifications that are not required to perform the job, but would be very helpful assets to performing the job.

Preferred Minimum Education:

A recognized Degree (or equivalent) qualification is highly desirable but not essential. For individuals with appropriate selling experience but without a Degree, two A levels and five GCSE at A-C including English Language, Maths would be acceptable

Preferred Area of Study:  N/A

Preferred Related Industry Experience (if applicable): 

Understands the external business environment including NHS policy and how it affects pharmacy sector. Has excellent knowledge of relevant categories and brands to add value to the regional and national customer strategy

Preferred Knowledge, Skills and Abilities:

(Include any preferred computer skills, certifications, licenses, languages, etc or abilities that are assets to performing in the role.)

• Detailed knowledge of IMS data sources and analysis
• PAGB Professional Qualification

Key Working Relationships

Identify the most important working relationships with people inside and outside the company including customers, vendors, associations, etc.  Briefly describe the nature of the contacts.

Work closely with the National Field Sales Manager to develop productive relationships with the aim of enhancing business performance. Also establish relationship and network with the Professional team, including Apodi leaders, to explore business opportunities in this arena

Regional Account relationships essential. There is also an expectation that over time you would establish links with both key contacts in Wholesale, as well as Professional bodies and key influencers in the channel (some facilitated by the NFSM)