Johnson & Johnson Careers

Compliant Communication Manager EMEA MD (m/f)

Norderstedt, Germany
Regulatory Affairs

Job Description

Requisition ID: 1805634463W

Johnson & Johnson Medical Companies produce a broad range of creative products and solutions. These are primarily used by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.
The EMEA (Europe, Middle East, Africa), Compliant Communication, Medical Devices has the accountability for for the EMEA regional (incl. United Kingdom, Italy, France, Germany) Copy Approval team in Johonson & Johnson Medical Devices and has the responsibility for the governance of processes & standards that ensures compliant commercial communication. This individual is responsible for the administration of the Copy Approval process & standards, governance of the claims creation and substantiation process in line with the applicable regulations and management of litigation support,. This individual is responsible for adhering to all applicable legal and regulatory requirements (Medical Devices and Prescription-Only Medicines) as well as Company Health Care Compliance policies.
  • Staff of approximately up to 8 direct reports and sub-teams at multiple J&J Medical Device sites within the EMEA region, UK, Italy, France, Germany. Supervise team of outsourced resources by partnering with outsourced team lead, including hiring and goals and objectives generation.
  • Staffing and development of talent for EMEA Compliant Communication function. Lead recruitment, on-boarding, training/development and succession planning, as well as foster a high performance environment and culture of collaboration and innovation.
  • Serves as a leader on the Global Compliant Communication leadership team, providing insights and process improvements for global strategic business initiatives.
  • Functions as the overall relationship manager for key commercial stakeholders to drive alignment across all MD franchises.
  • Supports sustainable organization through leading functional strategies, developing processes, best in class systems and completing organization design and staffing.
  • Attracts, develops & retains a diverse Compliant Communication team.
Copy Approval Process:
  • Lead the Copy Approval process for EMEA Medical Devices with a continual improvement mindset.
  • Lead initiatives to ensure adherence to consistent standards and practices. Support the updating of standard operating procedures & standards as requirements evolve.
  • Partner with WW Director, Compliant Communication to drive Reviewer effectiveness and efficiency gains (Quality, Regulatory, Medical Affairs, Healthcare Compliance, Legal Affairs).
  • Partner with WW Director WW Compliant Communication to drive submitter effectiveness and efficiency gains (Commercial VP’s).
  • Manage all internal/external compliance audits & manage non-conformance activities such as audit observations/actions & CAPA actions & effectiveness monitoring within the quality systems.
  • Ensure a feasible submission process, moderation of meetings and follow-ups post meetings
  • Partner with Operations Team to determine the metrics that matter and method of measure to provide senior management with process confidence.
  • Execute against the Medical Device digital asset lifecycle management strategy including archival & retirement of non-compliant promotional materials.
  • Benchmark J&J and other industries for Best-in-Class Compliant Communication and CoE practices. Benchmark J&J and other industries for Best-in-Class Compliant Communication and CoE practices.
Litigation Support:
  • Provide compliant documentation in support of litigation, including delivery of archival files.
  • Partner with internal & external litigation attorneys to ensure compliant product communication through multiple channels. 
Training and Change Management:
  • Support the training and change management strategy for all new processes related to compliant communication by ensuring all key stakeholders are trained with a focus on continuous improvement.  This includes the training of all commercial associates, reviewers and key agency partners on the Copy Approval SOP.



  • Bachelor’s Degree
  • Business experience (+8 years) with experience in commercial roles in a regulated industry
  • Experience in Compliant Communication (Copy Approval)
  • People management experience
  • Demonstrated knowledge in Legal and Health Care Compliance policies around Promotional Materials
  • Experience in process and compliance audits with internal Quality teams as well as external governing  Regulatory and notified bodies.
  • Experience managing audit and CAPA action plans via internal quality systems.
  • Proven leadership ability to effectively motivate and manage a team of professionals, including outsourced resources.
  • Strong interpersonal and collaboration skills with ability to engage with all levels of management
  • Knowledge of J&J and Industry systems such as copy approval, digital asset management and quality management.
  • Experience creating and delivering training to diverse user groups
  • Demonstrated track record for Standards of Leadership traits
  • Awareness of process excellence methodology
  • Involvement in and knowledge of business transformations


  • High technological and business aptitude
  • Strong influence management and communications skills
  • Demonstrated ability to develop internal and external networks
  • Demonstrated track record for Standards of Leadership traits
  • Must be able to drive success strategically and tactically, leading by example
  • Problem solving/resolution and Cross functional influencing skills
  • Project management experience required
  • Excellent written and verbal communication skills; effective interpersonal and teamwork skills.


The well-being and development of our employees are central aspects of our company creed. Individuals who would like to fully realize their potential as part of our international, innovation-driven corporate family and who aspire to have meaningful work, will find that our company provides just the right conditions. We consider intensive initial training, further education that is tailored to our employees' work and excellent opportunities for development - both nationally and internationally - to be just as essential as a good work-life balance, attractive compensation and above-average employee benefits. One aspect that distinguishes our company is the large number of measures we have to support our trainees and promote career development in ways that are also compatible with family life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Primary Location
Germany-Schleswig Holstein-Norderstedt
Ethicon Endo-Surgery G.m.b.H. (7955)
Job Function
Regulatory Affairs
Requisition ID