Johnson & Johnson Careers

Clinical Specialist

Selangor, Malaysia
Biomedical Engineering

Job Description

Requisition ID: 1805630647W

  • To provide clinical support to existing and new hospitals primarily within Malaysia. (Occasional travel required within SEA region)
  • To communicate accurate information to physicians regarding all products and their indications
  • To provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully
  • To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions
  • To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory
  • To communicate any potential business opportunities to Manager
  • Will provide expert clinical product and technical assistance and training to physicians and to all customers
  • Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service trainings
  • Creates awareness of business solutions and facilitates Sales Manager in engaging with key decision makers to drive incremental business
  • Maximize customer case support capabilities through proper planning, communication and scheduling techniques
  • Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally
  • Other admin support for franchise & ad hoc assignment 

  • Minimum Bachelor’s degree or others
  • Ability to work independently with high responsibility
  • Strong communication & negotiation skills
  • Strong customer management and problem solving skills
  • Excellent interpersonal and presentation skills with customer
  • Ability to prioritize and multi task with attention to detail
  • Preferably have a good track record on achievements
  • Self-motivated, energetic and a team player
  • Good command of English; speaking, reading, writing & presentation skills is required
  • Able to travel
  • Fresh graduates are encouraged to apply

Primary Location
Johnson & Johnson Sdn. Bhd. (8275)
Job Function
Biomedical Engineering
Requisition ID