Johnson & Johnson Careers

SENIOR MANAGER, CUSTOMER DATA AND ANALYTICS, APAC ADVANCED ANALYTICS, GSIA

Singapore, Singapore
Sales Administration


Job Description

Requisition ID: 1805630376W

Johnson and Johnson Inc. is recruiting for a Senior Manager, Customer data and Analytics, APAC Analytics for Consumer division.  This position will be based in Singapore.

The Johnson & Johnson Group of Consumer Companies develops and markets beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units:  Baby Care, Oral Care, Compromised Skin Care, Beauty, Feminine Care, and Over-The-Counter (OTC) products. 

This person is responsible for building and adapting transformational customer data strategy and analytics for APAC region. In this role the person will leverage internal and external customer data to deliver analytics solutions to deliver Revenue growth management targets.   The Senior Manager, APAC Analytics reports to the Director – APAC Analytics, part of the Global Strategic Insights and Analytics Team. 

Responsibilities:
  • Build and execute the E2E blueprint of customer data blueprint for APAC’s consumer business. This should link internal and external data such as distributor, POS, Nielsen retail.
  • Incorporate past and current data architecture and landscape into the blueprint, while also ensuring a forward-looking vision of data acquisition requirements for monitoring promotions, pricing, distribution, and assortment. The current and forward-looking vision will integrate new channels such as own-stores, specialty, and ecommerce data.
  • Work with the Customer and IT teams to anchor the data strategy and make recommendations that are clearly linked to the organization's strategy and financial goals and drive performance improvement.
  • Link the data blueprint to business questions so that the data strategy is clear to business stakeholders with linkages to actionable business questions. 
  • Drive and deliver projects that will enable pricing and promotional analytics both by setting up in-house models as well as work with external modeling agencies such as Nielsen to help business execute price changes and optimize promotions. 
  • Run predictive modeling exercises using innovative techniques such as machine learning to leverage big data such as distributor data etc. 
  • Collaborate and connect with relevant local, regional, and global teams as needed.


Qualifications
  • A Bachelor’s degree is required; and MBA or Master’s degree is preferred.
  • A minimum of 7 years of progressively responsible experience with pnl, retailer and syndicated 3rd party data especially Nielsen.
  • Experience working for CPG marketer is a requirement.
  • Must be able to demonstrate a clear understanding of analytic methods to solve business problems to drive business results.
  • Experience with managing and working with technical teams; strong leadership, communication and interpersonal skills. 
  • Experience in information-intensive industries or digitally advanced enterprises are preferred.  
  • Able to be a team-player, willing and eager to work in a hands-on capacity. The ability to collaborate successfully and build relationships with internal teams, suppliers and agencies is required.  Exceptional writing, communication/presentation and influence skills are also required.
  • Ability to link small and big picture to understand complex or ambiguous problems or issues and communicate solutions/conclusions clearly and concisely
  • Strong management skills with proven ability to drive multiple high-profile projects to successful completion, on time and within budget.   
  • Ability to influence cross-functional and upper management to impact decision-making; Willingness to “have an opinion” backed up by insight and analytics and the confidence to influence key stakeholders in meetings and one to one basis


Primary Location
Singapore-Singapore-Singapore
Organization
Johnson & Johnson Pte. Ltd. (8435)
Job Function
Sales Administration
Requisition ID
1805630376W