Johnson & Johnson Carrières

Cross Selling Product Specialist - Ethicon

Diegem, Belgique
Selling MD&D

Description du poste

Requisition ID: 1805628015W

Executive summary of the role

As a Cross Selling Product Specialist you create the demand from the clinical stakeholders, drivingbusiness performance and market share. Your primary focus will be on introducing new and innovative products to our existing customers and the acquisition of new customers. You will enhance the value we bring to our clients by leveraging on our broad wound management portfolio.

You’re responsible for making the most important clinical stakeholders become promoters of our products and our company. You work closely together with the Sales Manager and Product Manager to ensure an optimal resource allocation and the highest impact of your work.

Main areas of responsibility
Cross selling & acquisition of new customers
  • Drive growth of innovative wound management products (Ethicon Woundcare & Biosurgery) in new therapeutic areas (e.g. orthopedic surgery)
  • Analyze and integrate information together with the Product Manager & Sales Manager to define business potentials for innovative products
  • Enforce the successful introduction of new J&J products and services by collaborating with your colleagues with different clinical expertise
  • Define specific projects as part of the overall account plan that will lead to successful product launches
  • Establish contacts with key opinion leaders to turn them into strong promoters of our products and our company
  • Communicate efficiently with your customers in the event of complaints, problems or backorders
  • Provide training courses to surgeons, specialists, nurses and operating theater management
  • Apply Healthcare Compliance regulations
  • Provide customer-focused service to develop strong customer relationships
Main leadership commitments involved in the role
  • Connect:
    • Invest in understanding the needs of internal and external partners through active listening. Identify actionable insights to enhance results
    • Be able to connect quickly with different customer profiles
    • Succeed in building broad and deep networks in our client’s organization with a focus on clinical KOLs (key opinion leaders)
    • Cooperate closely with the Product Manager to drive customer satisfaction and synergies
    • As a Cross Selling Specialist you acknowledge the importance of a good connect and understanding with your colleagues as a crucial success factor in this role
  • Shape:
    • Find ways to challenge the status quo and how things have always been done
    • Consider how to apply new ideas
    • Determine how to enable more calculated risk taking, support and encourage appropriate risk-taking
    • Create a new level of partnership focused on strong commitment
  • Lead:
    • Be a role model in Credo-based customer interaction. Demonstrate business excellence through the WHAT and HOW dimensions
    • Develop your communication and influence skills to become a high-impact presenter; seek feedback on your skills in this area
    • Identify & develop the skills necessary for future success
    • Build an environment supportive of diverse and inclusive thinking and perspectives
  • Deliver:
    • Be business-results driven, devote yourself actively and wholeheartedly so that goals are achieved
    • Demonstrate responsibility, apply high quality standards and use available resources efficiently
    • Promote a culture of accountability by improving current performance and taking responsibility for mistakes
    • Try new operational practices that have been successful elsewhere in the company
    • Build & reinforce a sense of urgency on key projects; help others understand the criticality of these efforts
Analyze the success of recent projects; conduct “after action or lessons learned reviews” to streamline efforts and reduce barriers to results.


  • Bilingual French & Dutch. Proficient in English
  • Demonstrated capabilities in a medical sales position
  • Proven ability to manage complexity & thrives in uncertain/ambiguous circumstances
  • Ability to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixed environment
  • Strong passion and track record for business accomplishments & will to make things happen & deliver
  • Strong communication & influencing skills
  • Performance driven
  • Demonstrated business success in delivering growth and gaining share
  • Ability to build respect and trust with customers, employees and internal stakeholders
  • Integrity and Credo-based leadership


  • Master’s degree or equivalent through work experience
  • Experience in the orthopedic clinical area
  • Desired educational background: (para)medical, business administration or economics
  • Knowledge of the current market healthcare landscape.      

Emplacement principal
Belgique-Région de Bruxelles-Capitale-Diegem
Johnson & Johnson Medical NV (7546)
Selling MD&D
Requisition ID