Johnson & Johnson Careers

CLINICAL SUPPORT SPECIALIST ZONA NORTE - Bilbao / Pamplona

Biscay, Spain; Navarre, Spain
Selling MD&D


Job Description

Requisition ID: 1805625741W

Main goal:

Provides technical support to MD&D product sales of new and established accounts. Cooperates with sales to accomplish sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions.



Duties & Responsibilities:

  • Provides technical support to physicians, nurses and other medical professionals on company products and services.
  • Assists sales in making sales presentations to customers.
  • Demonstrates proper use of products to customers.
  • Makes regular visits to customer locations to gather company product information and market conditions.
  • Evaluates, diagnoses and repairs malfunctioning equipment in response to service calls.
  • Provides technical support for upgrades and other special service programs to support field service activities.
  • Develops customer and product focused technical packages.
  • Provides technical analysis and documents as required. Follows up with customers to resolve any issues of using products and ensure satisfaction.
  • Answers customer questions.
  • Facilitates understanding of clinical trial data.


Qualifications
Job Profile:
  • Engineer Degree (biomedical or electronic, preferably with major in physiology)
  • Fluent English
  • Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities are required. The qualified candidate will have outstanding interpersonal and customer relationship-building skills. 
Competencies:
  • Analytical thinking
  • Results oriented
  • Communication and Presentation skills
  • Teamwork and collaboration
  • Integrity


Primary Location
Spain-Basque Country-Biscay
Other Locations
Europe/Middle East/Africa-Spain-Navarre
Organization
Johnson & Johnson, S.A. (8500)
Job Function
Selling MD&D
Requisition ID
1805625741W