Johnson & Johnson Careers

Malaysia Payroll Analyst

Selangor, Malaysia

Job Description

Requisition ID: 1805625093W

Payroll processing
  • Perform payroll transactions such as data entry, mass uploads, reversals/replacements,  and payroll processing jobs (e.g.,  gross to gross and gross to net).  Review, analyze, and reconcile payroll and other payroll related data according to established timelines, standards, and procedures.
  • Handle complex and/or sensitive payroll requests and issues. 
  • Examine and verify payroll related data for accuracy and consistency.
  • Ensure all company, federal, state, local, and other applicable compliance requirements are met.  Ensure payroll is executed in accordance with SOX controls at all times.
  • Prepare Payroll calendars for all paygroups.
  • Prepare and process manual off-cycle pay. Review, analyze and update salary data and calculate retroactive salary data as required.
  • Create reports of activities and findings to document results and review with the supervisor/manager. 
  • Analyze financial data and provide input to the payroll supervisor/manager.
  • Document and review payroll operations procedures. Contribute to the ongoing development  and maintenance of documentation (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes. Partner with the supervisor/manager to assure version control, retention, and inventory of associated documentation.
  • Assist the supervisor/manager with day-to-day task planning and special projects.
  • May need to provide some payroll administration support for other ASPAC countries payroll operations if needed.
Business Improvement & Alignment
  • Assure understanding of broader Payroll strategies.
  • Review, follow, and provide input to payroll team objectives.
  • Provide ideas, solutions, and tools to increase the effectiveness and efficiency of payroll processing.
  • Support the development, reporting, and review of metrics to drive performance, identify trends, and develop/implement process improvements, escalating issues and proposed solutions as appropriate. 
  • Assist the supervisor/manager with capturing and responding to escalated issues, policies, and procedures from government agencies, payroll functions, and the operating companies.
Teamwork and Individual Development
  • Communicate regularly with supervisor/manager, team members, and appropriate stakeholders regarding task or project status and opportunities to improve service levels or processes.   Escalate issues as appropriate to ensure quality service levels.
  • Participate in and support departmental initiatives.
  • Seek feedback, continuously learn, and take advantage of opportunities to improve knowledge, skill, and experience.  Monitor results to improve effectiveness and efficiency.
  • Adhere to company, department, and team standards of professionalism and protocol.  Assure that behavior complies with the J&J credo and supports a positive work environment.

  • University/Bachelors Degree or Equivalent, in Finance/Accounting or Business Administration desirable
  • Generally requires (5-7) years Payroll or Finance related experience, with several years of strong people management responsibilities
  • Previous experience in Payroll required, preferably for a large multi-state company. Experience in a shared service center environment preferred.
  • Demonstrate a strong understanding of Payroll processes, procedures, controls, regulations, and compliance requirements.
  • Significant analytical and problem-solving skills required. 
  • Attention to detail a must.
  • Proficient verbal and written communication skills in order to communicate with customers, peers, and vendors.
  • A sense of urgency in solving customer requests to ensure timely resolution and an ability to work under pressure, multi-task, and meet deadlines.
  • Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters. 
  • Experience working on payroll projects.  Able to process complex information and identify solutions that meet both internal and business partner requirements.
  • Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach
  • Proficient interpersonal skills and the ability to successfully work with internal stakeholders and colleagues to contribute ideas, identify opportunities, and contribute to positive outcomes.
  • Knowledge of standard business practices and professionalism in a customer service environment are essential.
  • Ability to excel in a team based environment, demonstrating customer service and teamwork. Experience working through conflict to reach a successful resolution. 
  • Demonstrate ability to disseminate knowledge and techniques. Experience providing feedback to help others understand the rationale of desired outcomes and standards.
  • Certified Payroll Professional (CPP)  or Fundamental Payroll Certification (FPC) desirable
  • Experience with an ERP system required (payroll modules of SAP preferred)
  • Experience with payroll applications and service providers desirable
  • Experience with MicroSoft tools and applications required

Primary Location
Johnson & Johnson Sdn. Bhd. (8275)
Job Function
Requisition ID