Johnson & Johnson Careers

North America Intercompany Manager

Manila, Philippines
General Accounting

Job Description

Requisition ID: 1805620565W



Policy and Strategy Development

·         Develop Intercompany policies and procedures and ensure compliance as administered in GFS-Asia Pacific (Manila)

·         Participate in strategic planning for GFS-Asia Pacific (Manila) as required


Record to Report Process Management

·         Oversee the total record to report process – including inter-company, general accounting and period end closing process

·         Manage service levels and targets to ensure delivery as defined in Service Level Agreements

·         Develop and evaluate performance indices to measure operational efficiency against best practice

·         Resolve complex or critical process issues which go beyond the team lead’s capabilities

·         Review and analyze management reports as required and drive necessary actions for improvement

·         Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions


Internal and External Representation

·         Represent the Intercompany function for GFS-Asia Pacific (Manila) and lead change efforts into GFS-Asia Pacific (Manila) for R2R area

·         Work closely together with other Process Managers (Accounts Payable, Accounts Receivable) to insure best possible communication and interaction between the processes

·         Develop, build and maintain relationships with all markets and business sector(s) serviced by GFS-Asia Pacific (Manila)

·         Ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements


Continuous Improvement

·         Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner

·         Focus on simplification, standardization, quality improvement and cost minimization of process

·         Proactive involvement in determining and implementing best practices

·         Drive implementation of business process improvement initiatives to the team as required


Team Performance

·         Ensure team members have the appropriate skills, supporting tools and technologies to enable them to deliver excellent customer service

·         Provide leadership, coaching, training and guidance team so they can proactively carry out their role to the highest possible standard

·         Manage and monitor team performance on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required


Work planning and Resource Allocation

·         Develop and manage work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times

·         Pro-actively allocate resources as required, including job rotation and cross training to facilitate knowledge sharing

·         Create an environment that allows team members to grow and be continuously challenged


Professional Development

·         Team Development

-          Develop, manage and adjust Intercompany team goals

-          Develop IC team leads using an on-going coaching, objective setting, personal development and performance assessment and feedback sessions

-          Assist in recruitment, retention and motivation of staff as required

·      Personal Career Development

-          Work with Supervisor to set personal goals and objectives

-          Meet training responsibilities by attending scheduled training

-          Develop, maintain personal knowledge base of and adhere to procedures, business processes, and relevant application systems of own area of responsibility

-          Seek opportunities to improve knowledge, skills, and performance

-          Be receptive to developmental feedback and strive to eliminate discrepancies between required competencies and current abilities

·      Professional Work Ethic

-          Maintains high degree of professional conduct at all times

-          Adheres to established office hours, policies, and dress code

-          Promptly advise supervisor of absences no later than start of business hours


Audit and Compliance

·         Support auditors and legal authorities with the execution of required activities – ensure staff are available as required

·         Ensure current processes, systems, databases and information security are up to date and comply with current legislation


·      University degree in finance related field or equivalent

·      Professional certification (e.g. CPA) required

·      At least 6-8 years experience in the record to report function

·      At least 3-5 years in a management or supervisory role

·      Experience in shared services center of a multinational corporation desirable

·      Read/Write/Speak fluent English

Primary Location
Philippines-National Capital-Manila
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
General Accounting
Requisition ID