Johnson & Johnson Careers

Shanghai-PA&TVCI-PA for eCommerce

Chengdu, China
Customer Education

Job Description

Requisition ID: 1700212238W

·        Act as product exporter for ACUVUE beauty , AV2 and daily disposal clear lens.

·        Leverage KOLs to educate online channel consumers including livestreaming , on site road show, university program  ect  and work closely with digital marketing team to provide professional support from professional perspective.

·        Act as contact window for online product professional support including beauty, AV2 and AMO products including MPS and eye drops, consumer equity , complaint case handing ect.

·        Provide high quality E- ECP professional and product training to uplift their professionalism.

Uplift EAC/CSR professionalism level to further support consumer activities.

Qualifications and Experience required:

·        Post Graduate/ Graduate in Optometry and related subjects

·        Minimum 3 years’ experience in professional program development and execution.

·        Good knowledge of Optical/ Contact Lens Industry, Optician, Optometry and Ophthalmology profession

·        Medical ethics and compliance.

·        Ecommerce education/service experience is plus.



·        Excellent local language and English speaking and writing skills

·        Strong presentation skills, eg public speaking with a professional and mature presence

·         Can do sprit , high energy , flexible & adaptable


Ability to operate and thrive in a corporate environment

Orientation/ bias for achieving measurable results and follow through to completion of areas of his/ her responsibility

•     Confidence to initiate and conduct relationships with the multiple stakeholders, many of whom are not within professional team  
Primary Location
Johnson & Johnson Vision Care (Shanghai) Limited (7053)
Job Function
Customer Education
Requisition ID