Johnson & Johnson Careers

Sales-Sr. Analyst Sales Operations JJDCC APAC

Shanghai, China; Singapore, Singapore; Tokyo, Japan
Sales Administration

Job Description

Requisition ID: 1700198653W

Key Responsibilities:
Business Leadership
• Deliver regional support to JJDCC CRM platform (, closely partnering with Sales Operations team / center of excellence, providing timely and effective support to end users particularly training of local users for enhancements and innovations
• Ensures day-to-day operation of the CRM processes in line with long term strategic plan
• Owns the release testing process and works as a coordinator to align required updates between country sales ops teams and the IT
• Supports testing and validation of the external interfaces to the CRM system and apps
• Works closely with the IT team and follows up the resolution of any issues
• Communicates regularly to country Sales Operations on upcoming changes to CRM functionalities
• Manages the reporting requirements of the countries within agreed standards
• Supports Outsourced Reporting team in terms of data validation and coordination
• Manages CRM databases (customers, users, etc.), including data quality, new user profiles, changes to target list / alignment
• Owns and maintains product catalogue and updates
• Creates and updates training materials, provides refresher courses for new users
CREDO Leadership
• Embodies the Credo in all internal and external interactions and conducts business in compliance with ethical and legal requirement
People Leadership
• Collaborates seamlessly both inside and outside BU/Region and across functions, establishes and maintains strong relationships with key external and internal stakeholders to attain business results



Bachelor Degree  (University / FH)                 



Work experience
2-5 years experience

Type of experience:
• A minimum of 2-5 years of progressive business experience is required
• Solid business / sales analytics experience, business modeling
• Experience in the health care industry preferred but open to candidates with diverse experiences from other industries/sectors
• Preferably already working within similar environment
• Multi-functional / multi country experiences
• Experience working in a highly-matrix organization


Primary Location
Other Locations
Asia Pacific-Japan-Shinagawa-Tokyo, Asia Pacific-Singapore-Singapore-Singapore
Johnson & Johnson Medical Shanghai Ltd. (7055)
Job Function
Sales Administration
Requisition ID