Johnson & Johnson Careers

Senior Deal Desk Analyst (1 of 3)

Raynham, Massachusetts; Warsaw, Indiana; West Chester, Pennsylvania; Somerville, New Jersey; Cincinnati, Ohio
Contract Administration

Job Description

Requisition ID: 1414180906

Johnson & Johnson Medical Devices Companies (JJMDC) Strategic Customer Group is recruiting for a Senior Deal Desk Analyst (1 of 3). The preferred locations for these positions are Raynham, MA, West Chester, PA, or Somerville, NJ, with consideration given for Warsaw, IN or Cincinnati, OH. 

Contract Strategy is responsible for the development and execution of contracting and pricing strategies for customers within the JJMDC Strategic Customer Group (SCG). Contract Strategy includes the development and delivery of Contracting Strategies (contracting options / parameters by customer segment), Deal Desk (single point of contact, rapid response hub for developing contracts), customer analytics (preparation of customer-ready analytics and materials for the field to support customer updates and negotiations) and CPC governance (rules and processes for approving deal exceptions). The Contract Strategy group works in close collaboration with the field to put together the most appropriate offering (products, pricing, solutions and T&Cs) for the customer possible and in close collaboration with Contract Management, the group responsible for executing, uploading and ensuring compliance with the contract.

The Senior Deal Desk Analyst is responsible for the development of offers (including products, prices, solutions and financial T&Cs) for customers in Medical Devices. You will be an expert on developing the detailed offer, and interact with the Deal Manager, Contracting Director and other Deal Desk Analysts to develop the most appropriate offer and scenarios possible.   The Senior Deal Desk Analyst is also responsible for coaching, mentoring and developing quoting analysts on both their understanding of the tools to develop the offer as well as influencing and problem-solving skills to develop the most appropriate offer and scenarios.

The primary objectives of the Deal Desk are to:

1) Protect the margins of the business by taking a holistic view of the levers that affect profitability (products, prices, solutions and T&Cs)

2) Reduce the time spent by the field on writing contracts to create more time for them to focus on customers

3) Make it easier for our customers to do business with us

4) Better align the offers we submit with the needs of the customer segment and the strategies of the business


The role of the Senior Deal Desk Analyst can vary from being an advisor on strategic partnerships and structuring complex deals (for tier 1 customers) to enforcing a more narrow set of options for other customers (tier 4).

• Drive the development of detailed offers and scenarios for the Deal Manager, leveraging product expertise, business acumen and professional judgment while adhering to contracting strategies and price matrices
• Develop rigorous, error-proof offers and analysis (where needed) maintaining a high attention to details of the offer while still seeing the emerging patterns, trends and insights across offers
• Display a high degree of ownership for the quality of the offer and the fit with our strategic and financial objectives
• Identify areas for improvement – within systems, processes and interactions – and surface regularly to the Director of the Deal Desk to support our objective for continuous improvement
• Take an active role in developing and improving training materials and SOPs 
• Coach / mentor developing Quoting Analysts to strengthen their skillset and improve the quality of their work
• Provide all necessary documentation / files / rationale to relevant stakeholders (e.g., Contract Admin, Deal Manager)


Key Competencies/Skills/Requirements

Business Knowledge:

  • Business Processes, Policies and Strategic Objectives
  • Market Place and Customer Knowledge
  • Financial and Analytical Skills
  • Fact-based and analytical
  • Listening & Asserting
  • Collaborative
  • Strong verbal skills
  • Clear, concise written communications

Continuous Learning:

  • Feedback and Self-Awareness
  • Development Plan and Career Management
  • Benchmarking (Internal and External)

Pricing and Contracting:

  • Contracting Strategies and pricing analytics
  • Understanding of the JJMDC customer and contracting market place trends

Mentors and Coaches Others:

  • Depth in coaching / development in new ways of working in a team environment
  • Collaborative with other stakeholders
  • Strong, fact-based influencing and negotiation skills
  • Strong conflict management skills

Problem Solving/Decision Making:

  • Ability to disaggregate a problem in components and root causes
  • Be hypothesis-driven and drive 80/20 analysis with imperfect data
  • Sound judgment and strong pattern recognition
  • Solutions-oriented with a bias towards action

Do you strive to join an outstanding team that is dynamic and ever-changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.

  • A minimum of a Bachelor’s degree is required. A concentration in Business, Finance, or Sales & Marketing is helpful. 
  • A minimum of 4 years of work experience with at least 2 years in Contract Management, Finance, Pricing or another related field required.
  • Self-starter and strategic thinker with demonstrated ability to implement strategies based on competitive dynamics, economic goals, and customer needs
  • Strong desire to meet / exceed expectations
  • Ability to use detailed financial analyses and high-level pattern recognition to drive performance
  • Ability to identify, prioritize, & interpret information and data from disparate systems
  • Exceptional attention to detail, customer service and results orientation
  • Excellent Communication – written & verbal – internal & external
  • Excellent analytical skills
  • Intermediate Excel skills are required
  • Ability to create, present and communicate findings to all levels of Management
  • Ability to work well in a cross-functional environment and build support across a complex set of stakeholders
    • Ability to form strong, trust-based relationships with Deal Desk team and Contract Admin
    • Drive to understand multiple JJMDC products and offerings, strategies and business objectives
  • Ability to work within complex quoting systems with high degree of accuracy and speed
  • This role will require up to 10% travel.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location
United States-Massachusetts-Raynham
Other Locations
North America-United States-Indiana-Warsaw, North America-United States-Pennsylvania-West Chester, United States-New Jersey-Somerville, United States-Ohio-Cincinnati
Johnson & Johnson HCS Inc. (6077)
Job Function
Contract Administration
Requisition ID