Johnson & Johnson Careers

Business Technology Leader (BTL) – Sr. Manager, Supply Chain NA, Canada

Markham, Canada; Guelph, Canada
IT Management

Job Description

Requisition ID: 1283180904

Johnson & Johnson Supply Chain Business Technology is currently recruiting for a Business Technology Leader (BTL) – Sr. Manager, Supply Chain NA, Canada. The preferred location is Markham, Ontario with consideration for Guelph, Ontario.


Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.


With $76.5 billion in 2017 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.



This BTL position will be accountable for all cross-sector Supply Chain Business Technology (SC-BT) manufacturing sites and distribution centers in Canada for Janssen Pharmaceuticals, Medical Devices, Consumer, J&J Vision, Customer Logistics & Services (CLS), and US-based locations for Ethicon – CSS Minnesota, CLS in Michigan, and Ethicon in Wisconsin.  The role will work with all Product Line (PL) groups in SC-BT. This position reports into the Business Technology Leader, Sr. Director, Supply Chain NA, North-East.


Your key responsibilities:

  • Partner with cross-segment supply chain business functions to shape the overall Business Technology (BT) strategy and roadmaps for Canada, Minnesota, Michigan and Wisconsin;
  • Shape and ensure efficient and effective delivery of the regional program portfolio that creates value with speed and is aligned with both segment and enterprise imperatives including acquisitions and divestitures;
  • Drive growth and enable differentiating SC capabilities as competitive advantage through innovative technology solutions. This requires continuous learning of the latest technology and interaction with the external marketplace to ensure a sound business technology strategy and continuous introduction of new solutions;
  • Responsible for strategy development, socialization, influencing and approval of Capital Appropriation Requests aligned to the geographic-based projects.  Work closely with Product Line leaders and Business leaders to ensure CARs are well planned and metrics driven documents which are socialized and approved in an expedited manner;
  • Drive opportunities for cost optimization in all business segments.  Partner with Finance to streamline all financial tracking and management processes;
  • Represent SC-BT on Canada Leadership Teams and with key Supply Chain stakeholders within geographic scope. Work across the senior business leaders to set/influence supply chain strategy and ensure strategic SC-BT alignment and partnership
  • Standardize, simplify, automate and continuously improve our JJT processes, tools, and systems to optimize SC-BT operations and cost.


  • A minimum of a Bachelor’s degree is required
  • A minimum of 8 years of relevant Business Technology experience within the healthcare industry
  • Strong knowledge of supply chain processes and technologies is required
  • Experience in Medical Devices, Consumer, and Pharmaceutical industry is preferred
  • Deep understanding of business drivers/processes and the ability to relate priorities to associated technology investments is required
  • Experience in Lean, Six Sigma, and business process mapping is preferred
  • APICS training for Certified Supply Chain Professions preferred
  • Experience working across multiple levels of an organization, knowledge of trends (e.g., digital, big data) is required
  • Ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly language
  • Demonstrated ability to construct a business case and track benefits realization
  • A strong understanding of product development lifecycle, knowledge of healthcare, compliance, business theory, management, budgeting and business office operations are all highly preferred. A track record of large program delivery is preferred
  • Expertise in helping to drive adoption to improve business value through information technology
  • Experience in directly managing people and/or virtual teams is an asset.
  • Ability to influence, negotiate and communicate with both external customers and internal stakeholders and across complex matrix organizations
  • This position may require up to 20% travel in North America

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies.  Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success.  We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential. 

Primary Location
Other Locations
Johnson & Johnson Inc. (7695)
Job Function
IT Management
Requisition ID