Johnson & Johnson Careers
Senior Clinician, Product Safety & Performance
Requisition ID: 1077180509
Johnson & Johnson’s Cardiovascular & Specialty
Solutions (CSS) Group within Medical Devices is recruiting for a Senior
Clinician, Product Safety & Performance located in Irvine, CA. The CSS
Group serves a diverse base of customers in Ear, Nose and Throat (ENT),
Infection Prevention, Electrophysiology (EP), Neurovascular, Surgical and
Non-Surgical Aesthetics, and Reprocessing.
You, The Senior Clinician, Product Safety & Performance will be responsible for activities related to product safety surveillance and risk management, including review of data from clinical studies and spontaneous complaints for accuracy, completeness, regulatory reporting and potential safety issues. This individual will review and prepare reports on aggregate data and provide recommendation for further escalation. S/he will prepare complaint trend analysis, product risk assessments including Health Hazard Evaluations, clinical evaluation reports, risk management reports and FMEAs.
You, The Senior Clinician – Product Safety & Performance
will provide guidance to Complaint Handling Specialists regarding investigation
of product related events reported worldwide from patients, customers, clinical
account specialists and clinical studies/registries in order to assess product
relationship to reported complaint. This individual will provide clinical
guidance and validate correct coding and regulatory reporting of complaint
files by reviewing daily complaint reports. S/he will maintain and improve
established coding guidelines to ensure consistency and accuracy with coding
and reporting events. S/he will assess customer complaints for potential
regulatory reporting, based on product specific criteria. This individual will
verify that assessments of regulatory reporting requirements are accurate and
in accordance with regulatory guidelines and product labeling. S/he will
compose clinical conclusion to be included in the reports to competent
authorities around the world.
You, The Senior Clinician – Product Safety & Performance
will evaluate FAL findings for appropriateness and any significant issues. S/he
will perform reviews of technical investigations and completeness of
conclusions for returned product analysis for inclusion in Medical Device
Reports. S/he will perform reviews of weekly complaint reports to identify any
significant issues that need to be escalated or expedited. This individual will
maintain malfunction code list and regulatory reporting tables is support of
product launch activities (preparing surveillance system to capture data).
You, The Senior Clinician Product Safety & Performance
will monitor customer complaint data for product quality trends. Review of
monthly surveillance data to identify any significant triggers and provide an
analysis of the triggered events to identify any safety concerns. S/he will
participate in monthly trending board meeting and provide input on actions
taken for identified signals. Complete Trend Analysis and make recommendations
for further escalation when appropriate. Represent Quality Clinical interests
in multi-disciplinary teams during product development. This individual will
perform clinical reviews and provide input of clinically related product risk
issues during the development of the clinical portion of risk management
documents such as FMEA’s, Risk Management Plan, Risk Management Report and
Clinical Evaluation Report in support of new product development and regulatory
requirements. S/he will evaluate and review of non-Clinical contributions to
risk management documents such as FMEAs, Risk Management Plans, Risk Management
Reports and Distributed Product Risk Assessments for conformance to procedure,
completeness, content and accuracy. This individual will ensure that safety
surveillance operations activities supporting product release are efficient,
effective and meet target time frames from both a compliance and business
perspective. This individual will act as Clinical representative for clinical
changes and non-regulatory change assessments to Instructions for Use.
You, The Senior Clinician – Product Safety & Performance will also provide clinical complaint review as requested from regulatory bodies for individual complaints, annual reports or for certificate renewal. This individual will coordinate, prepare, or review complaint data for regulatory submissions for domestic or international projects. S/he will provide education and training to employees about products, best practice to report complaints and return complaint products. S/he will participate in internal or external audits.
- A minimum of a Bachelor's Degree is required.
- A Bachelor's Degree in a health science field, Registered Nurse (RN) Degree/License, RPh, Phar.D. or equivalent is preferred.
- A minimum of 4 years of nursing and/or industry experience is required.
- Knowledge of medical terminology is required.
- Experience in scientific research is preferred.
- Cath Lab, ICU or Clinical experience is strongly preferred.
- Regulatory Affairs/ Quality Assurance and/or complaint handling experience in the Pharmaceutical or Medical Device industry is preferred.
- Knowledge of regulatory reporting requirements is preferred.
- Experience with health hazard evaluations is preferred.
- Experience interacting with the FDA is preferred.
- Risk Management experience is preferred.
- Excellent communication and analytical skills are required.
- Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required.
- The ability to collaborate in a cross-functional team environment is required.
- This position is located in Irvine, CA. and may require up to 15% domestic and/or international travel.
Sterilmed, Inc. (6215)