Johnson & Johnson Careers

Senior Clinical Education Consultant

Markham, Canada
Medical Affairs

Job Description

Requisition ID: 0725181220

Advanced Sterilization Products (ASP) a member of the Johnson & Johnson's Family of Companies is recruiting for a Clinical Education Consultant.  This position has nationwide responsibilities, with a strong preference for the successful candidate to be based “preferably” the Greater Toronto Area of Southern Ontario, Canada
Advanced Sterilization Products (ASP), division of Ethicon, Inc., a Johnson & Johnson company, truly makes a difference by Protecting Lives against Infection®. ASP has been innovating since 1987 to help healthcare facilities protect patients with best-in-class infection prevention solutions. Learn more at Advanced Sterilization Products at
Johnson & Johnson announced that it has received a binding offer from Fortive Corporation to acquire Advanced Sterilization Products(ASP).  If the offer is accepted, the proposed transaction would be expected to close no later than early 2019, subject to customary closing conditions and regulatory approvals. Should you receive and accept an offer for this position, upon completion of the transaction, your employment with ASP will transfer to Fortive according to local law and will be governed by Fortive’s employment processes, programs, policies and benefits plans.
The CSS Group consists of six diverse businesses including Acclarent, Advanced Sterilization Products (ASP), Biosense Webster (BWI), Codman Neuro, Mentor, and Sterilmed. The CSS Group serves a diverse base of customers in Ear, Nose and Throat (ENT), Infection Prevention, Electrophysiology (EP), Neurovascular and Neurosurgery, Surgical and Non-Surgical Aesthetics, and Reprocessing

The Clinical Education Consultant (CEC) will be responsible for developing:
  • Long-term customer relationships, which build loyalty and confidence in ASP as the preferred vendor as well as being responsible for establishing and maintaining relationships with strategic accounts while positioning and delivering economic and value-related solutions.
  • The CEC functions as a clinical expert to ASP staff on new product development/ launches, market changes/ trends and the identification of customer driven needs and/or requests as well as follows up on clinical customer issues and provides information to ASP team representing the voice of the customer.
  • The CEC also communicates business opportunities to the sales team in a timely manner.
  • The CEC engages in ongoing assessment and evaluation of ASP products in the market, works collaboratively with Sales and Marketing to achieve business objectives and plans and delivers educational programs and training to ASP employees as well as plans, develops and implements customer educational programs to meet current and future customer needs.
  • The CEC will collaborate with Professional Education and Sales Training on the development of all educational material, e.g. videos, CD for both internal and external customers.
  • The CEC will maintain and expand clinical/technical knowledge of all ASP products. They will be responsible for planning, prioritizing and managing a work schedule which meets customer expectations in a timely and cost-effective manner, as well as managing a budget within established targets.
  • They will serve as the Clinical Education Consultant representative on ASP committees/initiatives and maintain active membership in professional organization(s) to continue professional growth and development.

    • A minimum of a BS/BA required.
    • A RN or BSN is required.
    • Master's degree in healthcare related field preferred.
    • Management or leadership experience is preferred.
    • A minimum of 6 years of current clinical experience in OR (Operating Room) and /or SPD (Sterile Processing Department) and/or Endoscopy suite or 6 years clinical experience in medical device is required.
    • Experience in delivering educational programs/presentations preferred.
    • Proficiency in Microsoft Office products is required. Must have strong analytical skills and ability to think strategically.
    • Must have highly developed interpersonal/people skills, articulate and effective communication skills (written and verbal) at all levels are required as well as demonstrated customer focus and strong relationship building skills.
    • Must have strong team building and partnering skills; must also have strong presentation skills, both preparing and delivering.
    • Knowledge of sterilization and high-level disinfection is required.
    • Clinical expertise in surgical instrumentation including endoscopic instruments is required.
    • Knowledge of Preoperative nursing standards, infection control standards, CSGNA guidelines and MDRD guidelines for practice are preferred.
    • Knowledge of purchasing practices in healthcare organizations is preferred.
    • Knowledge of operating and capital budgets is preferred
    •  Knowledge of provincial, national & international regulatory agencies, CSA, IPAC, AAMI, OSHA, JCAHO is preferred.
    • This position requires up to 75% travel including overnights.
    • Candidates must have a positive motor vehicle record as evidenced by possession of a valid driver's license.

    Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies.  Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success.  We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

Primary Location
Johnson & Johnson Inc. (7695)
Job Function
Medical Affairs
Requisition ID