Johnson & Johnson 职业机会
BUS. ANALYST MAKE ASPAC-IT ANALYST
Requisition ID: 00001F2M
Provide high quality and timely systems & applications support and enhancement
Support Infrastructure operation and management
Maintain the Applications with 24x7 availability
KEY RESPONSIBILITIES/TASKS (indicate estimated % of time spent where possible
45% - Business relationship management (including project management) manufacturing, R&D and other
35% - Support IT systems and applications in the factory template.
15% - Manage IT compliance including internal control, documentation and audit support
5% - Managing external partners (including the contracts and renewals)
Play as a BRM (Business Relationship Management), and assigned to manage a key relationship at the site in the areas of manufacturing, R&D or other op co at the site.
Under the current IT Operation Model, partnering with Shared Service like GTS (Global Technology Service), AS (Application Support) to deliver IT infrastructure, Systems, and Applications, provide quality service to all stakeholders.
Project management including managing all phases of SDLC, and use of Enterprise Project Management tools.
Work with all departments to support break-fix and troubleshoot IT systems and applications including but not limited to: manufacturing systems, quality systems, engineering systems, computer based applications and other computerized systems.
Work in a team to execute planned change control, upgrades and enhancements
Work in the SOX, internal control and compliance related area and auditing support.
Follow IT and compliance process and procedures while working or delivering supports and solutions
Manage assigned support tasks that may include defining specifications, testing, implementation, training and documentation.
Manage vendors to deliver quality IT related service.
Provide support across the MD (Medical Device) sites other than Suzhou site where needed.
Manage the financials of either a project or of a cost center
Other assignments from direct supervisor
Ability to troubleshoot and analyse complex problems and provide solutions with minimal supervision, and possesses hands-on experience
Good inter personnel skills, and effectively communicate with business partners
Ability to provide consistent or satisfy customer service level agreement
Ability to adopt to flexible work hours
Smart and fast learning, high potential for developing
Self-motivated, proactive and team work
Bachelor of Science Degree in Computer Science, MIS or similar degree (or equivalent in China)
Minimum of two years of Manufacturing Systems Experience and 3 years of Information System experience
Proficient in Windows systems and technologies, and knowledge of UNIX/Linux operating systems would be better
Knowledge of networking and substantial background in hardware, servers and PCs and communication protocols
Knowledge of RDMS database
IT application solution architecture capability.
Ability to deliver high calibre support solutions, and documentation in a validated environment
Middle level proficiency in English Speaking, listening, reading and writing
Knowledge and experiences with SOX and Internal Control, and familiar with audit supporting
Knowledge of manufacturing execution systems, engineering systems, quality systems, bar coding/labeling systems, and data collection systems
Knowledge of automation systems would be a plus.
Knowledge of TQIM (Total Quality Information Management) business processes would be a plus