Johnson & Johnson Careers

[Consumer] Quality Engineer II (warehouse), QA (Long-term Contractor)

Taipei, Taiwan
Quality Assurance

Job Description

Requisition ID: 00001EC9

The position is designed to be executing overall quality leadership for packaging material supplier / co-packers / central warehouse / distributor quality activities. To ensure that released products are in compliance with J&J quality standards. 

The scopes of key responsibilities are;

  • Major responsibilities are as following in accordance to STD, WWSP, Regional Quality procedures, SOP, GMP related standards, and local Regulatory requirements.

  • Develops and implements Q&C system to ensure that released products are quality compliance and regulatory compliance.

  • Imported product management
    - Release imported products in SAP system timely. 
    - Update quality module (QM) data in SAP system.
    - Inspect FAI samples and feedback the observation to manufacturing site 
    - Manage trade sample
    - Conduct Finished Goods inspection / reporting
    - Assist 3PL warehouse in conducting non-conformity imported products inspection.

  • Promotional product management
    - Review / approve the working instruction / pack design of respective promotional item
    - Review / approve standard sample to ensure the design meets J&J standard – label mix-up prevention
    - Inspect 3PL re-packing line occasionally to ensure the practice is in comply with GMP
    - Assist 3PL in conducting quality incident investigation
    - Prepare NC / CAPA report

  • Packaging material (PM) supplier management
    - PM specification preparation / revision
    - PM supplier selection / qualification / quality performance monthly / annual review
    - PM supplier audit / audit report preparation / audit action plan (AAP) follow up
    - Conduct necessary training to PM suppliers

  • Consumer Complaint Vigilance Management 
    - Ensure call center is following QSP to login consumer complaint into complaint system timely
    - Conduct preliminary inspection of complaint product & process risk assessment before closure
    - Send complaint products to supplying country and investigation report follow up

  • 3PL warehouse quality management
    - Enhance 3PL practice on warehousing / distribution / re-packing meets J&J standard
    - Provide / update product storage condition requirements
    - Conduct annual GWP / GSP / GDP audit / audit preparation / AAP follow up 
    - Conduct mock recall annual to ensure product traceability to the first tier customer
    - Conduct necessary quality training to HCT, such as, incoming inspection


Required Competencies and Skills:
  • Strong leadership, influence, collaboration, and interpersonal skills.
  • Knowledge of GSP, GWP, GDP and Quality Systems.
  • GMP requirements of packaging material production 
  • Packaging material knowledge / technology
  • SAP operation 
  • Analytical and process oriented with an interest/aptitude in operations.
  • Communication and presentation skills
  • Decision Making / Problem Solving
  • Process Excellence skills & experience

Primary Location
Johnson & Johnson Taiwan, Ltd. (8580)
Job Function
Quality Assurance
Requisition ID