Johnson & Johnson Careers

Senior Manager Vendor Risk Management

New Brunswick, New Jersey; Tampa, Florida

Job Description

Requisition ID: 00001CXU

Johnson & Johnson is recruiting for a Senior Manager Vendor Risk Management to be based in New Brunswick, NJ, Tampa, FL, or within proximity of a J&J site in Europe, Middle East, or Africa.

Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

We have more than 275 operating companies in more than 60 countries, with more than 128,700 employees.  Our worldwide headquarters is located in New Brunswick, New Jersey, USA.
Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”
There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.
The Senior Manager, Vendor Risk Management (VRM) is responsible for supporting the activities related to vendor risk management of Payroll Providers globally. The goal being to ensure business owners consider, understand, and monitor their respective vendor’s organizational strategic fit, risk management controls, current financial conditions and potential changes, as well as, ensure adherence to contractual requirements, delivery of agreed upon performance levels, compliance with regulatory requirements.   The Vendor Risk Manager must also identify and communicate to business the associated risks of vendor provided processes, controls and services in support of critical operations.

Job Responsibilities:

•Support the VRM Compliance Framework to effectively manage vendor risk in accordance with internal policy and regulatory requirements, ensure strong oversight of all risks for Payroll Vendor’s hosted externally  and provide visibility of existing and emerging risks.
•Identify, categorize and evaluate “Core Processes” and “Non-core Processes”, using a “Risk-Based Standard”, for potential or current service providers; delivering to the Payroll Leadership a risk-based ranking of business-critical processes and/or services which are provided and/or delivered by an independent third party.
•Based upon Risk Classification, complete analysis of risk factors for Payroll Vendors (including any subcontractors with access to customer information) and ensure the respective business owners are monitoring, reviewing, and mitigating risk associated with service providers using the following risk factors: Regulatory Compliance, Legal, Transactional, Financial Stability, Market Reputation, Operational, Business Continuity/Disaster Recovery, and Information Security.
•Lead and complete risk analysis for onsite assessments, with the assistance of the business, ensuring consistent execution.
•Working with the appropriate business users, ensure that for any identified risk that require mitigating action, including vendor disengagement, a plan is developed and executed that indicates the process and/or service involved, the outgoing vendor, the replacement vendor, the anticipated timeline, measurable milestones, expected completion date and the plan for contingencies should an orderly transition not occur.
•Monitor compliance with VRM Policy and General Procedures in dealings with vendors for the supply of services to Johnson & Johnson.
•Maintain established relationships with the Business and applicable stakeholders to ensure proper execution and compliance with VRM policies and procedures.
•Act as a subject matter expert to assist the business in identifying and mitigating risks on their vendor relationships.
•Assist in the reporting of vendor risk management activities.
•Ensure all vendor relationships are documented in the VRM system and all contracts related to vendors that provide outsourced services are uploaded in the system.
•Promote and deliver continuous training and awareness to Business partners on vendor risk. 
•Liaison with internal and external auditors, as well as, J&J IT compliance to oversee audit activities, inquires, segregation of duty tasks and 3rd Party Vendor compliance requirements.
•Stay abreast of regulatory environment regarding VRM.

•A minimum of a Bachelor's degree or equivalent is required.   
•Compliance Certification (CRCMP) designation is preferred.
•A minimum of 6 years experience in IT compliance, finance compliance and/or payroll compliance is required.
•Experience leading & executing SOX 404 compliance programs is required. 
•Prior experience with vendor risk management preferred.
•Experience working with 3rd party vendors is preferred.
•Global experience and the ability to excel in a team environment using conflict resolution; problem solving, strong leadership, modeling and facilitation skills is required. 
•Experience within a large multinational company is preferred.
•Proven ability to collaborate with other departments, building relationships and gaining commitment and resources for payroll-led initiatives required.
•Strong ability to think critically and make effective decisions in high-pressure environment required.
•Ability to interact with employees at all levels and possess excellent business writing and verbal communication skills required.
•A sense of urgency in solving audit inquiries and requests to ensure timely resolution and an ability to work effectively under pressure required.
•Comfortable handling ambiguity and fluid situations, demonstrating a pragmatic approach required.
•Strong interpersonal skills and the ability to interact skillfully and confidently with internal stakeholders and colleagues to develop ideas, identify opportunities, and influence outcomes required.
•Attention to detail required.
•Strong ability to lead, manage, mentor, and delegate as appropriate by disseminating knowledge and techniques required.
•Experience with various Payroll applications globally is preferred.
•This position will require up to 25% domestic and/or international travel.
•This position can be located in New Brunswick, NJ, Tampa, FL, or within proximity of a J&J site in Europe, Middle East, or Africa.

Primary Location
United States-New Jersey-New Brunswick
Other Locations
North America-United States-Florida-Tampa, Europe/Middle East/Africa
Johnson & Johnson Services Inc. (6090)
Job Function
Requisition ID