Johnson & Johnson Careers

[Medical Device] IT Support Consultant (Contractor)

Taipei, Taiwan
Info Technology

Job Description

Requisition ID: 00001C28

Job Description:


Under the supervision of Application Support / ITAS team, and dotted line reports to North Asia BTL (Business Technology Lead), the IT Support Consultant plays a critical role representing Taiwan BUIT for the overall solution delivery, infrastructure and application support. The candidate needs to work directly with end users on a consulting and support basis for all aspects of IT infrastructure and application support management and provide regular update to the managers.Aggressive to learn and adapt quick changing environment is the key to success in this role.




§  Partner with other North Asia BUIT as a team to share and leverage information and resources

§  Work with regional resources, peers or vendors for any solution delivery or issue escalation

§  Prepare and organize user trainings. Ensure IT documents are maintained up to date

§  Identifies opportunities to automate and/or improve existing processes and makes recommendations for action plans to improve IT operation.

§  Communicates with business partner and facilitates resolution translating into business terms

§  Manage User access setup and timely termination according to the operation guideline

§  Apply compliance requirements within scope of responsibility and report risks to the manager


Qualification and Requirements:


Education and Technical Requirement


·           Typical candidates will posse at least 6+ years of relevant experience and BA/BS degree or equivalent OR 4+ years of experience with advanced degree or equivalent.Experience in HealthCare Industry and MNC is a plus.

·           Experience in SQL,, C# or VB.Net is preferred

·           Experience in EDI / B2B / Interface / SAP and relevant processes is a bonus

·           Experience in providing end user infrastructure support and trouble shooting

·           Experience in supporting multiple business functions (e.g., Finance, Supply Chain, Sales and Warehouse) is preferred.

·           Experience in leading projects and handle stakeholder communications at all levels are desired.


Required Behavioural Attributes:

·           Excellent interpersonal, oral, and written communication skills are essential

·           Bilingual ability (writing and speaking) in English is required

·           Ability to work, unsupervised in a virtual environment partnering with diverse team members

·           Must be self-motivated, team-oriented and able to operate with minimal supervision

·           Ability to multitask effectively in a fast paced environment

·           Candidates should possess proven ability to achieve objectives through interpersonal relationships

Primary Location
Johnson & Johnson Medical Taiwan Ltd. (8581)
Job Function
Info Technology
Requisition ID