Johnson & Johnson Careers
Please enter a valid email.
Unfortunately, our network is not responding. Please try again later.
Your job alert was successfully created.
German Customer Support Administrator
Requisition ID: 00001BGU
Job Title: German Customer Support Administrator
Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into cataract surgery, laser refractive surgery (LASIK) and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer
Ensuring all orders received are processed accurately and promptly upon receipt
Following and implementing all company policies and procedures
An excellent communicator who relates to all kinds of people (both internal and external), and has the ability to build appropriate rapports Someone who genuinely cares about people, is concerned and empathetic to the problems of others
Educated to leaving certificate standard or equivalent or proven experience in a customer service environment (face to face or phone based service)
Minimum Experience/Training Required
Fluent German speaker with a strong level of English
Proficient PC user with knowledge of MS office tools
You have either experience or a strong interest in working in a Customer Service environment
SAP knowledge is an advantage but not essential as full training is provided
You will have a high sense of responsibility and be personally committed to and actively working towards continuously improving yourself
* Excellent interpersonal and problem solving skills
* Team player who can assist colleagues in their contribution to achieving business goals
* Display empathy and ownership in handling customers' queries and complaints
* Proactive and positive can-do-mind-set with the ability to take on multiple tasks in a busy environment
Abbott Medical Optics, Inc. (6233)