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Human Resources

Exit Management Specialist(1 of 4)

  • Titel Exit Management Specialist(1 of 4)
  • Fungsi Human Resources
  • Sub Fungsi HR Operations
  • Golongan Analyst, HR Operations (P4 - E24)
  • Location Bogotá, Distrito Capital de Bogotá, Colombia
  • Posted
  • ID Permintaan 2406200055W
Melamar Sekarang
Bagi

Deskripsi

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

We are searching for the best talent for America Exit Management Specialist to be in Bogotá, Colombia

Purpose: This role will be focused on reviewing and processing termination requests, ensuring completeness and compliance with company policies and legal requirements.

You will be responsible for :

·        Receive, assign, update, classify, process cases in case management application for exit management

·        Ensure integrity, completeness, timeliness, and accuracy of transactions & documentation

·        Proactively monitor cases and determine appropriate action, if any action is needed (time; quality)

·        Responsibility for delivering upon agreed SLAs

·        Participate on daily huddles and follow the instruction of the direct team supervisor regarding priorities and assignments

·        Update the knowledge management system with new available documents or guidelines

·        This role will be responsible for supporting transformation projects across the organization from exit management side.

·        Connect and partner with key functional teams (Benefits, Payroll, ERLR) to assure positive employee Exit experience

·        Advocate “first time right” accuracy in documentation and processing

·        Assure alignment with stakeholder needs and situations

·        Identify areas for improvement on daily operational processes

·        Provide support to implement improvement initiatives

·        Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences with issues resolution for knowledge database future reference

·        Focus on increasing satisfaction surveys results – employees and customer

·        Participate on training to improve performance, process acumen and gain additional knowledge required

·        Perform special projects and related duties as assigned

Kualifikasi

·        Learning agility and ability to solve complex cases.

·        Good Oral and written communication.

·        Experience in one or more HR Functional domains (WDM, R&O, Benefits, Compensation, HRIS, Workforce Data Administration, HR Business Partnering, Employee Relations) or Payroll.

·        Experience using Case Management tools (ideally SFDC).

·        Technology Savvy with knowledge of common office productivity software and the ability to learn customer service software applications

·        Prior experience in HR and Workday system

·        Good Excel & PPT skills.

·        Languages skills: English (oral and written) Portuguese is a plus

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