Description
RESPONSIBILITIES/PRINCIPAL DUTIES:
The Manager, Therapeutical Area Communication & Public Affairs, Johnson & Johnson Innovative Medicine (J&J IM) Japan is an important leadership role in our Japan Pharmaceutical Communication & Public Affairs (CPA) team. This position is responsible for developing and executing the end-to-end communication strategy for either our Solid Tumor (ST) Business Unit or the Immunology, Pulmonary Hypertension, and Neuroscience (IPN) Business Unit. The role reports directly to the Senior Director, Communication & Public Affairs, J&J IM Japan and directly supports the Vice President and Head of Business Unit, Japan. The role will drive strategies supporting our in-line, market leading medicines as well as preparing for the next wave of innovative solutions.
The role will:
- Develop and deploy robust, innovative strategies to increase awareness of the disease areas in which our business operates and to support helping more people in Japan access our medicines.
- Proactively identify opportunities to deploy various communication and public affairs techniques and strategies to improve patient access.
- Deeply understand the business strategy and where our function can have the greatest impact for patients.
- Lead creative campaigns that communicate compelling stories about our upcoming innovations to the medical professional community and other appropriate stakeholders.
- Build the long-term reputation of our company as a leader in the Solid Tumor space.
- Represent and champion the business unit with external stakeholders, including media.
- Develop and build strong relationships with key patient groups, social media influencers and other important third-party advocates.
- Partner closely with the other CPA professionals in Japan to collaboratively draw on their expertise, identify areas of commonality to have greater impact, and share best practices.
- Develop key performance metrics and measurement tools, approaches, and systems to drive insights and performance.
- Manage and lead a network of external partners, such as public relations agencies, to deliver results for our business.
- Closely oversee budgets to ensure optimum resourcing for success.
- Develop systems and process to ensure strong and appropriate compliance across all elements of our work.
- Identify and develop strategies to drive employee engagement and support key change management initiatives across the business unit, working closely with Employee Engagement & Executive Communication team, Johnson & Johnson Innovative Medicine (J&J IM) Japan to execute these plans.
- Deeply understand the sentiment and perspectives of team members at all levels across the business unit, to develop insight led approaches to drive enhanced engagement.
- Execute select, focused efforts to address opportunities to build a more engaged business unit team, in close partnership with the J&J IM Japan Employee Engagement team.
- Drive outcomes by bringing a measurement focused approach to organizational communication, incorporating relevant metrics that are indicators of employee engagement.
- Lead change management within the business unit to ensure smooth transition to and enthusiastic uptake of a business culture which embraces our Michibiki culture.
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- Provide strategic communication counsel, insights and guidance to the Vice President and head of business unit Japan and the business unit leadership team
- Provide the Vice President, business unit, J&J IM Japan with strong strategic counsel and act as an engaged thought partner.
- Showcase a deep understanding of the relevant disease areas, the science and the strategy to provide broad, relevant counsel to our business leaders.
- Represent the Communication & Public Affairs function directly on the business unit Leadership Team and actively guide their conversations and deliberations on topics concerning our reputation and positioning both in the market and internally.
- Counsel our leaders on change management as we prepare our organization to lead our industry in a new era of medicine.
- Lead our approach on key sensitive issues and in times of crisis – provide valued counsel to our leadership.
- Support the Vice President for key employee engagement moments, ensuring the team understand they are a Credo based leader.
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- Actively represent J&J IM Japan and engage with local cross-sector, regional and global teams across Johnson & Johnson and around the world
- As part of the J&J IM Japan CPA Team, create, nurture and support a collaborative, dynamic culture within the team.
- Engage regularly with cross-sector colleagues in Japan to create a true “one team” culture with peer CPA leaders.
- Work across sector lines in Japan to communicate powerfully with one Johnson & Johnson voice at key external and internal opportunities.
- Support key enterprise CPA engagements when occasionally required
- Serve as an active and engaged member of the Asia Pacific .Communication & Public Affairs Team – building a strong function across the region.
- Deliver key regional capability building and best practice sharing initiatives.
- Represent Asia Pacific at global forums and on global projects as required.
Qualifications
Requirements
- Bachelor’s degree and above; advanced degree preferred
- 8-10 years working experience in business aligned, growth driving communication roles
- Healthcare industry and/or policy making environment experience preferred
- Proactive attitude to identify and address opportunities
- Strategic thinker with ability to develop robust strategies to engage patients, clinicians and relevant third party stakeholders
- Flawless Japanese written, verbal and visual communication skills are essential
- High-level English written, verbal and visual communication skills is strongly preferred
- Strong understanding of Japanese media and experience engaging directly with journalists
- Exceptional communication and coordination skills in a complex organization with proven success navigating among multiple stakeholders
- Demonstrated project management skills and the ability to independently manage multiple projects simultaneously across geographies and time zones
- Ability to balance short- and long-term priorities
- Budget and agency management experience