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Human Resources

Program Manager, Marketplace Account Management (1 of 2)

  • Título Program Manager, Marketplace Account Management (1 of 2)
  • Función Human Resources
  • Sub función Learning & Instructional Design
  • Categoría Manager, Learning & Instructional Design (P7)
  • Ubicación Titusville, New Jersey, United States; Horsham, Pennsylvania, United States
  • Publicado
  • Identificación requerida (Req ID) 2406194933W
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J&J Innovative Medicine is recruiting for a Program Manager, Account Management, located in Titusville, NJ or Horsham, PA. 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ( 

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.  

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.  

At Johnson & Johnson, we all belong. 

In this role, you will be responsible for: 

  • Manage end-to-end strategy, planning, and execution of programs within Pan-J&J IM Account Management capabilities, including setting the overall plan and objectives of the programs, coordinating with L&D Experience and Enablement to build and execute, managing day-to-day program operations, and monitoring / evaluating to ensure the business needs are being met. 
  • Define program objectives and roadmap strategy within respective Account Management capability area 
  • Manage day-to-day operations of Account Management training programs and support in coordination with respective Account Management Learning Business Partners 
  • Collaborate with Account Management LBPs and Director, Account Management to direct the planning, implementation, and management of projects in accordance with strategic demand plan for J&J IM L&D 
  • Align Pan-J&J IM marketplace content for consistent learner experience across TAs 
  • Develop program deployment plan/schedule for assigned areas based on demand plan and any ad hoc priorities 
  • Liaise with Janssen Learning Experience and Enablement team to ensure all activities related to development of content, delivery support, and LMS tasks are completed 
  • Track and manage allocated budget for program 
  • Execute the ongoing maintenance for Account Management capability portfolio / programs based on Account Management LBP guidance to ensure up-to-date Account Management capability offerings 
  • Have deep expertise on Account Management capabilities and stay up-to-date with evolving business strategy and dynamic shifts in internal/external talent market  
  • Act as a key liaison for Design and Development team resources as needed to design and deliver quality learning solutions, and ensure the standards are being met 
  • Monitor and evaluate the effectiveness of the Account Management capability programs in coordination with respective LBPs, and continuously update programs in alignment with the Janssen L&D strategy and direction 
  • Conduct facilitation for Account Management training sessions 


Required Minimum Education:    Bachelor’s Degree; Masters in Learning Preferred 

Experience and Skills: 


  • 3+ years of project management experience is required 
  • 2+ years of learning & development experience is required 
  • Deep Experience with Account Management required 
  • Ability to create consultative business partnerships and to collaborate with business leaders to ensure superior business results is required. 
  • Experience managing a budget is required 
  • Business experience and industry knowledge to influence company/franchise level decisions and strategies on how best to develop talent required. 
  • Ability to lead cross-functional work teams is required.  
  • Excellent project management, leadership, influence management, collaboration, organizational, and communication skills are required. 


  • Experience with curriculum maintenance preferred. 
  • Experience with learning delivery and facilitation preferred. 
  • Experience evaluating learning program effectiveness preferred. 
  • Experience with Account Management L&D is preferred. 
  • 2+ years of Account Management experience 

The base pay range for this position is $99,000 to $170,200. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

Information on benefits can be viewed by following this link:

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit ( 

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