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Medical Affairs Group

OOS Case Manager (US Medical Affairs CAR-T)

  • Título OOS Case Manager (US Medical Affairs CAR-T)
  • Función Medical Affairs Group
  • Sub función Medical Affairs
  • Categoría Principal Scientist, Medical Affairs (ST7)
  • Ubicación Horsham, Pennsylvania, United States
  • Publicado
  • Identificación requerida (Req ID) 2406186618W
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Johnson & Johnson, is recruiting for an OOS Case Manager (US Medical Affairs CAR-T) to be located in Horsham, PA. 


At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at .


We are Johnson & Johnson. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it. We are guided by our  Credo .


Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.


The OOS, Case Manager, US MAF, CAR-T functions to support internal processes to ensure a positive impact for providers and their patients using CAR-T therapy. In this role, responsibilities include cross-functional acquisition, communication and coordination of key data internally and externally.

Responsibilities include, but are not limited to the following:

  • Coordinate, supervise and manage all aspects of commercial out-of-specification products life cycle. Lead and partner with multiple internal functions including MSLs, Supply Chain, Safety Management, Quality Assurance, Medical Affairs Operations, Global Regulatory Affairs to effectively optimize process flow of commercial CAR-T products.
  • Support Medical Directors/Associate Directors’ led communications with external commercial centers (CAR-T coordinators and treating physicians) to obtain patient pertinent medical information, completed forms and required documents.
  • Identifies, develops, and implements risk mitigation strategies for the management of commercial CAR-T products and as needed across other Medical Affairs programs.
  • Partner with Medical Affairs SRPs/SRSs to support the collection and analysis of data from Managed Access Programs and other MA studies.
  • Support Medical Affairs customer call center phone line to answer questions related to out-of-specification products.
  • Provide input and decision-making into short, medium, and long-range solutions to ensure appropriate data generation and data communication strategies.
  • Lead coordination with Alliance partner on those activities.
  • Collaborate and align business plans and tactical execution with the internal team members and alliance partners.
  • Effectively partner with global cross-functional teams.
  • Manage relationships with internal and external partners to ensure on time and quality results.



  • Bachelor’s degree in life sciences, scientific, medical or healthcare area required.
  • Additional qualifications: e.g. MS, PhD, nursing degree and/or project management certification are highly desirable.
  • Experience in CAR-T, hematopoietic stem cell transplantation, or other cellular therapy is required particularly in CAR-T patient coordination or management.
  • A minimum of 3 years of pharmaceutical industry experience and/or relevant scientific experience in academic medicine is required. Strong preference for Medical Affairs experience.
  • Proven track record to think strategically and handle complexity is required.
  • Knowledge of clinical development process is required. Preference for knowledge of CAR-T clinical and commercial development.

The anticipated base pay range for this position is $113,000 to $195,500.


The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.


Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, long term incentives, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.  Additional information can be found through the link below.


Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit .

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