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Pharmaceutical Sales

Key Account Manager Dermatology

  • Título Key Account Manager Dermatology
  • Función Pharmaceutical Sales
  • Sub función Key Account Management � Pharm (No Commission)
  • Ubicación Wien-Umgebung, Lower Austria, Austria
  • Publicado
  • Identificación requerida (Req ID) 2406166894W
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Job purpose
• Link between Janssen and Health Care Professionals (doctors, KOLs, nursing), promoting the optimal use of our products through in-label promotion, information and implementation of activities in the local stakeholder network.
• The activity is within the framework of the applicable legal requirements

Job responsibilities
• Main point of contact for HCPs for products within an assigned region for the respective therapeutic area
• Building and intensifying a deep and comprehensive therapeutic understanding and knowledge
• Ensuring "best in class interactions" with all relevant stakeholders
• Ongoing evaluation of and focusing on customer needs
• Building long-term partnerships
• Interactions with individual customers through various communication channels (
• Regular observation and analysis of product and market development in the region
• Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer / market observation and evaluation of customer needs
• Management of defined territory & accounts
• Local implementation of the national brand strategy
• In-label product promotion as well as planning, organization and implementation of customer activities in accordance with the defined customer / account strategy
• Organization of scientific and proactive events
• Coordination lead for internal partners regarding communication with HCPs (e.g. MAFfor “off-label” questions)
• Delivering customer insights, activity planning and analysis based on documentation of customer information in the CRM system (iConnect)
• Documentation of important information on the use of our products, market developments and competitive activities including PV reporting
• Optimization of the efficiency and effectiveness of our customer activities (activity planning / resource planning)
• Identification of opportunities for improvement in local patient management
• Developing suggestions for customer-focused activities
• Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.


• Pharmareferentenprüfung or degree in medicine pharmacy or veterinary medicine
• Strong account management, business acumen and networking skills
• Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders
• Ability to coordinate cross functional initiatives effectively
• Ability to guide and provide feedback to maximize performance of individuals and/or groups.
• Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects
• Ability to leverage digital communication channels
• Externally focused, excellent presentation skills, results-oriented
• Ability to create an atmosphere of trust and mutual respect both internally and externally
• Seeing the big picture whilst also being very analytical and with an eye for details as needed
• Ability to think out-of-the-box and propose creative solutions to meet customer needs

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