Skip to main content

Pharmaceutical Sales

Key Account Manager Dermatology

  • Job Title Key Account Manager Dermatology
  • Function Pharmaceutical Sales
  • Sub Function Key Account Management - Pharm (No Commission)
  • Location Wien-Umgebung, Lower Austria, Austria
  • Date Posted
  • Requisition Number 2406166894W
Apply Now


Job purpose
• Link between Janssen and Health Care Professionals (doctors, KOLs, nursing), promoting the optimal use of our products through in-label promotion, information and implementation of activities in the local stakeholder network.
• The activity is within the framework of the applicable legal requirements

Job responsibilities
• Main point of contact for HCPs for products within an assigned region for the respective therapeutic area
• Building and intensifying a deep and comprehensive therapeutic understanding and knowledge
• Ensuring "best in class interactions" with all relevant stakeholders
• Ongoing evaluation of and focusing on customer needs
• Building long-term partnerships
• Interactions with individual customers through various communication channels (
• Regular observation and analysis of product and market development in the region
• Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer / market observation and evaluation of customer needs
• Management of defined territory & accounts
• Local implementation of the national brand strategy
• In-label product promotion as well as planning, organization and implementation of customer activities in accordance with the defined customer / account strategy
• Organization of scientific and proactive events
• Coordination lead for internal partners regarding communication with HCPs (e.g. MAFfor “off-label” questions)
• Delivering customer insights, activity planning and analysis based on documentation of customer information in the CRM system (iConnect)
• Documentation of important information on the use of our products, market developments and competitive activities including PV reporting
• Optimization of the efficiency and effectiveness of our customer activities (activity planning / resource planning)
• Identification of opportunities for improvement in local patient management
• Developing suggestions for customer-focused activities
• Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.


• Pharmareferentenprüfung or degree in medicine pharmacy or veterinary medicine
• Strong account management, business acumen and networking skills
• Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders
• Ability to coordinate cross functional initiatives effectively
• Ability to guide and provide feedback to maximize performance of individuals and/or groups.
• Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects
• Ability to leverage digital communication channels
• Externally focused, excellent presentation skills, results-oriented
• Ability to create an atmosphere of trust and mutual respect both internally and externally
• Seeing the big picture whilst also being very analytical and with an eye for details as needed
• Ability to think out-of-the-box and propose creative solutions to meet customer needs

Your next move could mean our next breakthrough.

We invite you to join our Global Talent Hub, where we keep in touch with people around the world who share our passions for bold innovations and are inspired by our mission of changing the trajectory of human health.

Join now