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Technology Product & Platform Management

Manager, Reliability Engineer

  • Job Title Manager, Reliability Engineer
  • Function Technology Product & Platform Management
  • Sub Function Reliability Engineering
  • Category Manager, Reliability Engineering (PL7)
  • Location Raritan, New Jersey, United States
  • Date Posted
  • [Close Date]
  • Requisition Number 2406165970W
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This job posting is anticipated to close on Jan 02 0001. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.


Johnson & Johnson is recruiting for a Manager, Reliability Engineer to be located in Raritan, NJ.

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere.

Every day, our more than 140,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

Do you have a Site Reliability Engineering mindset? Worked on global healthcare products and services? Are you passionate about data? Comfortable digging into code, architecture, and operations?

Interested in applying Artificial Intelligence and Machine Learning to the way IT Applications are designed, developed, and operated? Want to help implement Continuous Release and Deployment? 

We are seeking engineers who want to build and develop solutions to operations problems. We focus on continuously optimizing existing systems, building automation into our infrastructure, applications, deployment, release and operations. Our engineers are responsible for the End to End experience of our customers and how our systems perform, using industry leading tools and approaches. Our teams improve IT Product quality by focusing on preventative and proactive measures, eliminating and automating product reliability issues, and collaborating with our product lines to deliver high quality, highly reliably commercial applications.  

The ideal candidate is collaborator, innovator with superior analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills. This candidate should possess verifiable leadership qualities including being proactive, thoughtful, thorough, decisive, and flexible, conducting themselves professionally and with integrity at all times. The candidate is not a policy maker/spokesperson but drives to get the right things done. At the core of the position is delivery, automation, innovation, and relentless pursuit of highly performant products.

As a part of the Application Reliability team, you will be at the forefront of technologies interacting with the full breadth of Commercial Platforms and Technologies: Salesforce products (MuleSoft, Core, Marketing and Experience cloud); Full-stack digital platforms and languages (e.g. Acquia, Platform.SH, Drupal, PHP, JavaScript, HTML, APIs, .NET, SharePoint and Mobile solutions), Cloud computing and architecture (e.g. AWS, GCP and Azure), DevOps tools and processes (e.g. Jenkins, Terraform, JIRA, xRay, JFrog and Artifactory) and Observability/Monitoring tools and practices (New Relic, Pingdom, Splunk). You will be working with passionate, driven, excited individuals who believe that providing world class products is critical to providing the best health care products in the world.

Every day, this role will provide you the opportunity to have: 

  • An SRE mindset and a set of engineering approaches to running better production systems
  • Work directly with customers/developers/architects/product owners to help automate customer issues and drive solutions to build stronger more reliable Commercial Application solutions
  • Engage in and improve our Commercial End to End IT Products— design, deployment, operation and continuous improvement.
  • As a Site Reliability Engineer, you will work to keep systems up and running by measuring and monitoring availability, performance and overall system health.
  • Interact with global technologists around the world building global and regional services and relationships with some of the most talented, passionate, caring individuals in the world.
  • Recommend and encourage appropriate design and architectural decisions



  • Bachelors degree in Computer Science or related technical field involving coding (e.g., physics or mathematics)
  • 10+ years of experience in a Computer Science or relevant field.
  • Highly analytical and be calm in the face of fast-moving environments.
  • Experience with API frameworks (such as MuleSoft).
  • Experience with Salesforce products (Core, Marketing and Experience Cloud).
  • Experience with SRE and APM concepts and tools (e.g. SLIs/SLOs, Pingdom, New Relic, AppDynamics, etc).
  • Good understanding of SDLC, Scrum, Agile software development concepts.
  • Ability to debug and optimize code and automate routine tasks.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Preferred :

  • Experience managing cloud platforms and infrastructure (e.g. AWS, GCP, Azure and PaaS offerings such as Acquia, Platform.SH).
  • Exposure to DevOps and CI/CD concepts and tools (e.g. JIRA, Bitbucket/Git, Jenkins, Docker/Kubernetes, etc).
  • Experience in any of the other technologies such as Terraform, JFrog, Artifactory.

The anticipated base pay range for this position is $99,000- $170,200.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

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We invite you to join our Global Talent Hub, where we keep in touch with people around the world who share our passions for bold innovations and are inspired by our mission of changing the trajectory of human health.

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