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MedTech Sales

Technical Sales Specialist (West) - Auris Health Inc.

  • Job Title Technical Sales Specialist (West) - Auris Health Inc.
  • Function MedTech Sales
  • Sub Function Clinical Sales & Specialty Physicians (Commission)
  • Location United States
  • Date Posted
  • Requisition Number 2406165608W
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Description

At Johnson & Johnson Robotics and Digital Solutions, we’re changing the trajectory of health for humanity, using robotics to enhance healthcare providers’ abilities and improve patients’ diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCHTM), Surgical Robotics (OTTAVA™), and Digital Solutions.

Robotics & Digital Solutions, part of Johnson & Johnson MedTech is recruiting for a Technical Sales Specialist MONARCHTM delivers the power of flexible robotics to address unmet clinical needs and improve patient outcomes. Through advanced robotics and micro instrumentation, we are committed to delivering innovated endoscopic possibilities. This is a field-based position with greater than 50% travel. For more information, visit https://www.jnjmedicaldevices.com.

The MONARCH business has been on a journey this past year to transform the organization to deliver our bold ambition to become the world’s leading endoluminal robot, enabling interventional solutions across multiple diseases.

We are seeking a dynamic and self-motivated Technical Sales Specialist to join our sales team. The ideal candidate will have a strong understanding of the Robotic Assisted Bronchoscope and its application in the field of healthcare. This person will be responsible for providing technical support to sales representatives, communicating product demonstrations, answering technical questions that arise from customers, and establishing positive relationships with potential and existing robotic assisted bronchoscopy customers.

Key Responsibilities:

·       Troubleshoot clinical and technical issues promptly, employing best practices to maintain product uptime and operational effectiveness.

·       Collaborate with Regional Sales Managers and Account Managers to strategize and implement sales plans that align with organizational goals and stimulate significant growth.

·       Seek, analyze, and act on customer feedback, liaising with engineering and research teams to drive product improvements and market fit.

·       Offer rapid, knowledgeable responses to customer technical inquiries, showcasing problem-solving abilities and in-depth product expertise.

·       Work closely with cross-functional teams, including Professional Education, Customer Success, and Clinical Engineering, to foster client satisfaction and encourage repeat business.

·       Lead efforts to promote adoption of our procedures and technologies within designated accounts, contributing to sales and market penetration.

·       Ensure customer feedback is quickly and accurately communicated to the appropriate internal teams, expediting resolutions.

·       Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance.

·       Remain informed of industry advancements, evidencing a commitment to continuous professional development and market leadership.

The anticipated base pay range for this position is $80,000 to $128,800.

The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

This position is eligible for a company car through the Company’s FLEET program.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

– Vacation – up to 120 hours per calendar year

– Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

– Holiday pay, including Floating Holidays – up to 13 days per calendar year

– Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Qualifications

Education:

  • Bachelor’s degree in engineering, Robotics, or a related domain preferred.

Preferred

  • Higher education credentials.
  • Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Experience and Skills:

Required:

  • Minimum 3+ years experience in Medtech, healthcare sales or technical roles. 
  • Demonstrated experience in medical technology, healthcare sales, or technical roles, with a focus on robotics and medical devices.
  • Proficiency in the understanding of robotics, human physiology, and medical equipment, with the ability to apply this knowledge in a sales context.
  • Excellent communication and presentation skills, capable of explaining complex technical information in an easily understandable format.
  • Strong negotiation skills and business acumen, with a proven track record in a competitive sales environment.
  • Flexibility for extensive travel to meet with clients and attend industry events.
  • Proficient in the use of CRM software and sales analytics tools to track client interactions and sales progress.

Preferred:

  • Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Other:

  • Travel percentage – 80%
  • Valid driver’s license

This job posting is anticipated to close on February 19, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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