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Senior Team Lead, Global Cash & Bank

  • Job Title Senior Team Lead, Global Cash & Bank
  • Function Finance
  • Sub Function General Accounting
  • Location Manila, National Capital, Philippines
  • Date Posted
  • Requisition Number 2306105179W
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The Senior Team Leader, Cash & Bank is responsible for managing and overseeing end to-end service delivery in the Cash & Bank, Currency and Hedging function.

Policy and Strategy Development

  • Develop policies and procedures and ensure compliance
  • Participate in strategic planning for the team as required Record to Report Process Management
  • Oversee the total record to report process – including inter-company, general accounting and period end closing process
  • Manage service levels and targets to ensure delivery as defined in Service Level Agreements
  • Develop and evaluate performance indices to measure operational efficiency against best practice
  • Resolve complex or critical process issues which go beyond Cash & Bank team lead’s capabilities
  • Review and analyze management reports as required and drive necessary actions for improvement
  • Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions

Internal and External Representation

  • Represent the Cash & Bank function and lead change efforts for R2R area
  • Work closely together with other Process Managers (Accounts Payable, Accounts Receivable) to insure best possible communication and interaction between the processes
  • Develop, build and maintain relationships with all markets and business sector(s) serviced by the team
  • Ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements

Continuous Improvement

  • Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner
  • Focus on simplification, standardization, quality improvement and cost minimization of process
  • Proactive involvement in determining and implementing best practices
  • Drive implementation of business process improvement initiatives to the team as required

Team Performance

  • Ensure team members have the appropriate skills, supporting tools and technologies to enable them to deliver excellent customer service
  • Provide leadership, coaching, training and guidance team so they can proactively carry out their role to the highest possible standard
  • Manage and monitor team performance on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required

Work planning and Resource Allocation

  • Develop and manage work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times
  • Pro-actively allocate resources as required, including job rotation and cross training to facilitate knowledge sharing
  • Create an environment that allows team members to grow and be continuously challenged

Team Development

  • Develop, manage and adjust Cash & Bank team goals
  • Develop Cash & Bank team leads using an on-going coaching, objective setting, personal development and performance assessment and feedback sessions
  • Assist in recruitment, retention and motivation of staff as required

Personal Career Development

  • Work with Supervisor to set personal goals and objectives
  • Meet training responsibilities by attending scheduled training
  • Develop, maintain personal knowledge base of and adhere to procedures, business processes, and relevant application systems of own area of responsibility
  • Seek opportunities to improve knowledge, skills, and performance
  • Be receptive to developmental feedback and strive to eliminate discrepancies between required competencies and current abilities

Professional Work Ethic

  • Maintains high degree of professional conduct at all times
  • Adheres to established office hours, policies, and dress code - Promptly advise supervisor of absences no later than start of business hours

Audit and Compliance

  • Support auditors and legal authorities with the execution of required activities
  • ensure staff are available as required
  • Ensure current processes, systems, databases and information security are up to date and comply with current legislation


  • A minimum of a Bachelor's level degree or equivalent is required, MUST be in accounting. CPA, CMA, MBA and/or other financial certifications is preferred.
  • Required At least 5-7 years of professional experience in finance is required. Learning agility and adaptability to different business requirements. These competencies are critical as this role will initially be part of the finance & accounting team's pool of flex talent during onboarding, to be deployed to the permanent position once readiness criteria are met and role has been identified.
  • Strong leadership skills, interpersonal skills and the ability to interact with employees at all levels.
  • Be open to new ideas, rapid change and embracing new technologies.
  • Strong Analytical Skills. Preferred Experience in a Shared Service Centre of a multinational corporation or BPO.
  • Experience in a Global Accounting for a large multi-state company.
  • Ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach.
  • Successfully manage multiple priorities, be very organized and work efficiently to tight deadlines. Digital/ intelligent automation capabilities
  • Preferred Experience in a Shared Service Centre of a multinational corporation 

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