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Supply Chain Deliver

WMS Technical Product Owner

  • Titel WMS Technical Product Owner
  • Funktion Supply Chain Deliver
  • Unterfunktion Warehouse & Distribution
  • Kategorie Manager, Warehouse & Distribution (P7)
  • Standort Mooresville, Indiana, United States
  • Gepostet
  • Stellenangebotsnummer 2406187895W


Johnson & Johnson Health Care Systems Inc., a member of Johnson & Johnson's Family of Companies, is currently recruiting a Distribution Technical Product Owner, Americas. The position will be based in Mooresville, Indiana.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit Leads, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.

Accountable for the business relationship management of the Deliver organization, supporting the Tier 1 Distribution Centers. Own vision and prioritization of new features and/or enhancements to a product / platform (or scope of the product addressed by the squad) and help translate business needs into prioritized user stories, accountable for value delivery and value realization at the squad level.

Key Responsibilities:

  • Shape the vision / roadmap for and steer the squad in delivering products / platforms features / work oriented around business impact within the deliver organization.
  • Shape backlog, applying business expertise and voice of the customer, translate requirements & add acceptance criteria.
  • Approve all documentation related to the product.
  • Balance business value with technical feasibility while prioritizing requirements and features, optimizing cost, and improving delivery efficiency.
  • Plan resourcing for the squad (i.e. new role, change in role), create Technology Services Engage requests, interview, select and onboard members to join the squad.
  • Accountable for defining and hitting squad Objectives and Key Results.
  • Work closely with business partners to establish the products’ business value and support messaging, communications, and customer outreach.
  • Drive continuous improvement across the product lifecycle.
  • Interact with other Squads within the Product / Platform as part of synchronization ceremonies to implement cross-squad tasks.
  • Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies, and timelines.
  • Actively participate in all squad ceremonies; leads and optimizes the flow of value using various tools and reporting cadence.
  • Lead issue resolution with Network and business partners for Blue Yonder and SAP eWM Warehouse Management Systems.
  • Support resolution of issues with WCS, Infrastructure, external suppliers, and business for WMS application/s.
  • Partner with Distribution Systems Technology and Technical Services (Engineering) to scope, define, and implement changes and projects.
  • Work with Security Risk Management, Infrastructure, and DC Operations teams on cyber risk remediation.
  • Work with vendor management team/s for SOWs and POs.



  • A minimum of a bachelor’s degree required.

Experience and Skills:

  • 8-10 years of Supply Chain, Supply Chain IT and/or relevant business experience within healthcare.
  • Proficiency in end-to-end supply chain processes with strong business insight into Distribution/Logistics and Warehouse Management Systems is required.
  • Experience as Blue Yonder WMS techno-functional is a must. Need to have done at least two Blue Yonder warehouse implementations.
  • WCS (Exacta) and WES are required. Other warehouse control systems such as Dematic, BOSS, and RFID, conveyors, and VLM’s are an asset.
  • Knowledge of S/4 HANA nice to have but not required.
  • Data driven. Identify and bring forward AI/ML opportunities in a real-time DC Ops environment.
  • New way to designing solutions.
  • Proficiency in SDLC methodologies including waterfall, agile and Scaled Agile.
  • Strong leadership, communication, and social skills.
  • Proven leadership, influencing and people development skills.
  • Demonstrated technical proficiency in supply chain technologies/systems.
  • A solid understanding of the business imperatives and issues facing all teams with the company and/or corporate landscape.
  • Ability to communicate the complexities in a clear, concise, and compelling way.
  • A high tolerance for ambiguity is required and effective management skills.
  • Experience gathering requirements and translating into a product vision by tapping into their expertise in product development, engineering, and UX.
  • Deep understanding of business/processes and high-level understanding of high-quality digital product delivery.
  • Experienced in leading a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up).
  • Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology).
  • Understanding of customer journeys and customer experience.
  • Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology.
  • Creates a culture that relentlessly focuses on helping the people and organizations we touch.
  • Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing, and retaining talent that reflects the communities we serve.
  • Demonstrated success in leading cross-functional self-organized teams.
  • Supplies ideas that challenge thinking.
  • Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.


Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

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