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Business Support

Business Support Specialist (UAE National)

  • Titel Business Support Specialist (UAE National)
  • Funktion Business Support
  • Unterfunktion Administration & Secretarial
  • Kategorie Analyst, Administration & Secretarial (P4 & E24)
  • Standort Dubai, United Arab Emirates
  • Gepostet
  • Stellenangebotsnummer 2406171760W


Johnson & Johnson MedTech (Synthes) is recruiting for  a Business Support Specialist (UAE National)  to be located in  Dubai, UAE.  

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 135 years.  We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.  Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of  Our Credo . It’s a culture that celebrates  diversity  and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Duties & Responsibilities 

Business performance, operational efficiency & distributor management

  • Single point of contact that can connect departments and drives data collection internally.
  • Improves operations by focusing on portal upload, invoicing upload, order processing in Customer Service.
  • Works closely with Business Leaders, Sales team, IT, Finance, COE, Supply Chain and Customer Service to cultivate data analysis to drive efficient collaboration to ensure delivering on BP objectives in sales.
  • Provides analysis for account assessment and tracking of commercial progress.
  • Develop different business performance dashboards to monitor and assess all targeted KPIs.
  • Monitors and reports results to business leadership.
  • Contributes to the planning and implementation of KPI dashboards and strategic accounts. Performance Statistics and proposes actions based on analysis.
  • Provides the analysis of monthly sales performance and tenders.
  • Assures the data integrity of any analysis and leads the data cleansing for each database that is created by the information.
  • Maintain all data on the share points & responsibility to get it updated monthly with all required information.

Compliance Responsibilities

  • Ensure Quality and Compliance requirements as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed
  • Ensure HCC and legal requirements adhered to


Qualification & Experience

  • Bachelor’s Degree
  • UAE National Passport holder.
  • Numerical and reasoning skills
  • Language: Fluent English and Arabic, spoken and written

Knowledge & Skills

  • Project Management Skills.
  • Connects well with stakeholder on all levels.
  • Outward looking-Customer centric.
  • Execution and results driven.
  • Interdependent partnering ability.
  • Strong communication and stakeholder management skills (Storyteller with clever communication skills).
  • Experience working with quantitative & qualitative numbers, creating reports.
  • Ability to explain/ communicate the business situation in a clear report.
  • Good knowledge of Excel, Power Point and Word, dashboards essential to do the job.·      
  • Able to deal with complexity and is good at connecting dots.
  • Excellent organisational and analytical skills.  
  • Fast learner that is interested in developing him/herself in the organization into a more commercial role.

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